Tuesday, July 13, 2010

Is Chiro One A Scam?



Last Saturday, my mother and I spent the day in Tinley Park at a Rubber Stamp / Scrapbooking Expo that we enjoy going to each year. Held at the Holiday Inn Convention Center, it's not a huge show, but they usually have one or two nice things. This year, we were a bit surprised to see that it seemed to have been combined with a small Women's Expo. The first vendors we encountered upon arriving, instead of selling stamping and craft supplies, were offering bedsheets. Jewelry. Purses. Lotions. Coffee and tea (at THIRTY DOLLARS A BOX OMG, but that's a story for another time). And wellness services. Such as chiropractic care.

I have to admit, every time I see a vendor booth hawking medical care at a random expo that isn't, say, a health fair, I'm a little skeptical. Why do they need to try to draw people in? It just seems odd to me. At the same time, I'm also something of an Easy Mark because I am a believer. I believe chiro care works. I believe massages are good for your health. I'm curious. I've never actually BEEN to a chiropractor, but that's largely because I have so many things on my plate at any given time that it's overwhelming to add another. I've always wanted to go though, much the same as I'd love to be able to get a massage once a month; I have chronic pain, especially in my shoulders and arms, and it's gotten worse since I've been diagnosed with diabetes too. I also sometimes get nerve pains running down one of my thighs. I've long suspected I might do better with chiropractic care, but it just hasn't bothered me ENOUGH to take the time to make an appointment. Also, there's been a part of me that, for years, has told myself ALL these things will improve when I lose weight, and since I've been convinced I am going to drop the weight for years, I've put a lot of stuff off for "after I lose weight". But that's not helping me live well NOW, is it?

So when the lady from the Chiro One booth asked me if I'd like a free consultation, and the other lady offered to occupy my three year old daughter while I went through the questionnaire, I said sure. She had me fill out a "where do you have pain and what illnesses do you have" type form. While we were talking, my mom wandered over and started listening in. She's had chiropractic care before and felt that she received some benefit from it, and she has chronic pain too, and has been thinking about going to a chiropractor again. The lady went through a spiel about how chiropractic care could help relieve my pain and maybe even assist with my diabetes, and while I'm not sure that I entirely buy the belief that bad spinal alignment (or subluxations or whatever they call them) can CAUSE diseases like diabetes, or cancer, I've got just enough New Age Yo-Yo in me to believe that maybe having a perfectly aligned spine and uncompressed nerves might help with my overall picture of health. More accurately, I am of the "can't hurt, might help" mindset with regards to chiropractic care and diseases.

She offered us a full evaluation for $20, telling us we would get "over $400 worth of services". I'm not sure how much your average chiropractor charges for an initial exam and xrays, so I don't know if that statement is bunk or not. What I DO know is that I have a $25 copay for doctor visits, and that $20 is cheaper than $25, and since I'd been considering seeing a chiropractor anyway, it seemed like a good deal to me. My husband has also seen a chiropractor in the past, and benefited from it, so I called him to see if he was interested. He was, so the two of us (as well as my mother) booked initial evaluations for Monday afternoon, paid our fees, and continued to shop.

My mother and I went for our initial evaluations yesterday. We booked our appointments at the same time and went together (my husband was scheduled for two hours after us). The Chiro One office we went to is in Lansing, our hometown, in a strip mall on Torrence Avenue. When we walked in, our first impressions were that it was very BUSY and NOT very private. I've been to a lot of doctors in my time, and even if the waiting room is busy, it's usually got an air of comfort, of privacy, and there's generally a bit of a hush in the air, as if everyone is doing their very best to mind their own health business. Here, the place was very OPEN; just beyond the desk were a variety of strange chairs that leaned way back, and people were sitting in them, bent backwards, wearing weighted contraptions in their heads. There were several adjustment tables out in the open. There were three rows of chairs with strange wobbly seats upon them, and a number of people were sitting on them, rocking back and forth, staring straight ahead. Beyond this area were a couple of cubicle-type offices. A large whiteboard was behind the desk with our names, as well as several other names, listed, welcoming us as new patients and thanking the events / organizations that referred us. As first impressions go, it wasn't a great one.

The lady behind the front desk greeted us warmly and went over our initial evaluation health forms with us, chatting the whole time. She was very open and friendly and made us both feel a little more at ease. Shortly after she checked us in, another lady (a chiropractic assistant? I'm not sure what her role was) greeted us and gave us a little tour. She explained that all the treatments take place in an open setting, largely for educational purposes - if any one of the patients has a question or something, all the other people can benefit from it. The weird leaning chairs were to put curvature back into the neck. The funky butt-exercisers were to strengthen core muscles, because they believe that people who spend time strengthening their cores after their adjustments will hold those adjustments longer. That all sounded good to me, except for the part about HAVING the adjustments done publicly. I COULD do that, sure, but even though I'm not the world's most private person (come on, I share my life all over the internet in a million public blogs), I don't love the idea of having medical / health treatments done in public. Going to a chiropractor isn't quite the same as going to a gym, after all. And I wouldn't want acupuncture or anything else done in front of a bunch of lookie-loos either, not unless I'm getting paid or getting it for free, anyway.

She took scans of our feet (in the public area) and showed us how much pressure we're putting on the different parts of our feet when we're standing. Then she took us back into a private room and went over extensive questionnaires with us about pain we experience, past falls, car crashes, traumas, etc. Then she did some examinations of us as we stood and moved in various postures. After that, she left for a bit and the actual chiropractor came in. She was also very nice, warm and friendly; asked us some more questions, had us lay on a table and palpated our spines, had us stand and examined our postures. She recommended a variety of xrays for us (two more views for me than my mom got), and a different tech came in a few moments later and took us to another room to take our xrays.

We made appointments to come back on Wednesday to get the results of our exams. They asked us to bring our spouses with so they could 'fully understand' what we were going through. My spouse was coming for a checkup after so I just scheduled him to come back for his results at the same time. My mom snorted and noted that my dad could care less, and besides, who would watch our kids if he came too? We were told that we would all be coming back at the same time and that it would take 90 minutes to receive our results; the first 30 minutes or so would be the doctor talking to us about diseases that are caused by subluxations and how chiro care could benefit us, as well as showing us pictures of normal VS abnormal spines so we would better understand our results. Then we would receive private consultations where the doctor would go over our personal results, and would receive recommendations for treatments.

We asked several times about payments and whether or not insurance would cover the treatments. We were told it would, and that they would discuss what insurance would cover and what our portion would be as part of our results. They then all mentioned 'payment plans' several times. My mother and I both have copays for visits so we weren't exactly comfortable with this, but we're hoping it's a generic thing they tell everyone until they've verified insurance for each individual.

Afterwards, we discussed our feelings on the whole thing. Overall, we were impressed at how thorough they were, how friendly and open everyone was, and had a good feeling about the people. And, personally, I liked all their chair contraptions and such. I just like that kind of stuff. I asked my mom if her past chiropractor had all those things, and she said no, she just had adjustments done and that was it. I asked my husband later if he'd done that stuff at HIS chiro, and he said he'd done core-strengthening and therapy-type exercises. I know I'd like to try some of those things, and I'd like a chiropractor that offers such exercises. We believe we would benefit from chiropractic care.

The cons are, none of us are particularly crazy about the open-care concept. We all agree we COULD do it, and would be willing to give it a try if it doesn't end up being some sort of scam, but we don't really like it very much. As my mom pointed out, it feels kind of like a farm; they're a chain, and they're trying to be efficient and process the most people and make the most money. Plain and simple. That's how it comes across, I don't care WHAT they say about educating patients. It also feels very much to me like I'm being set up to be SOLD something. There's plenty of classic signs. I've been to timeshare presentations and vacation-property sales before, and it FEELS the same. They offer you something of benefit to you for free or for super-cheap. They get you to come see them once or twice. You spend time with them. You get INVESTED in the process. It's harder to say NO once they've used up so much of your time. There are scare tactics involved. (Bad spines cause DISEASES and you could DIE if you don't see a chiropractor!) They put you in a group setting, where you feel pressure NOT to say NO. It's all classic setup. I don't love it at all.

I googled "Chiro One" and the first thing Google tried to populate my search with was "Chiro One Scam". That didn't bode well. but the only article I actually SAW on them on the first page was this one from the Chicago Tribune,  talking about their ideolody. The 'scam' discussion starts in the comments, with a lot of people complaining about it. Sounds like there IS going to be a sales pitch after we get our results, and I'm curious to see what they ask us to pay. Knowing I have insurance and knowing what my insurance covers, I really wonder if they're going to ask us to commit to a certain number of visits or pay a certain amount up front. because if so, well, EFF THAT. There are also several people weighing in who have used them and have been very happy. Like anything in life, your mileage will vary.

Luckily we're broke, and my mom and husband are both MUCH better at saying NO than I am, so I'm not worried. I know I'm going to get chiropractic care because I really DO think I'll benefit from it. I'm just not sure if we'll end up going with Chiro One or not.

Has anyone else been to Chiro One? What was your experience?

167 comments:

  1. Chiropractic is great and very beneficial. You are nothing more than a number and $$$ to this organization. Your instinct is correct.

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  2. odds are you will be pressured into a contract of 36 visits. 3x per week for 12 weeks. payable up front of course.

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  3. Rob goes to Suburban Chiropractic on Torrence. He has been EXTREMELY happy there. They take insurance, they don't upsell, they offer a masseuse and a chiropractor so you can have either or both. (Massage is only $35 an hour, cheap in the massage world). AND he was in a ton of pain several times, INCLUDING today. They take him right away if they can, or within a few hours, and they actually cracked some stuff in his back that he's been in pain with for 2 years. As of today he feels so much better.

    That's my 2 cents.

    :)

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    1. That is not Chiro One they do not offer massage services.

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    2. these bastards are going to trick you and rape you financial call B.S. chiro is out for one thing you money take it from me nothing but modern day snake oil salemen I wish they would be off the face of the earth F these people PLEASE STAY AWAY

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  4. all they want is your money and whatever money they can get from your insurance. I have a family member that works for them, EVERYTHING they say is scripted, if anyone seems "genuine" thats because they are good actors, its all one big script. its all one big sales pitch, dont get "reeled in" .

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    1. I agree. I used to work for them. It is all scripted. However, the doctors are great. It's corporate and the marketing that ruins everything.

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    2. got sucked in and how interesting that you are put into an incorrect position when they x ray you, then tell you how your neck is out of alignment (i.e. straight & not curved)

      I went in for one specific problem and they could not fix it, when I told another health care provider what my problem was, they correctly identified the cause and are currently working on it.

      SCAM! STAY AWAY FROM THESE PEOPLE!

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    3. Thank you for taking the time to share your feedback and opinion with us. We are truly disappointed to hear about the challenges you faced at our office and would love the opportunity to address your concerns directly and answer any additional questions you may have. Our licensed and board certified chiropractic doctors diagnose and treat those undetected issues before they become “major” ones and similar to braces being prescribed for a period of time by an orthodontist, the results may not occur overnight. Please contact me directly so that we can further discuss.

      Warmest Regards,

      Rowena
      Customer Service Manager
      Chiro One Wellness Centers
      patientservices@chiroone.net

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    4. As another said, the clinic Staff mostly are great. It's the corporation that are God Complexed, Money first/people last SOB's. Hey, Napolean! You know who you are. With your empire crumbling around you, can you see how you brought this on yourself? Do you see how it's your fault? How does it feel to have your answer for everything spat back at you?
      Terrible excuse for human beings.

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    5. I went to Chiro One Lansing and it is a big rip off. I went there because I had been in a hit and run accident. My bill is huge, bigger than life. I was charged over 4500. For exercising on my own. I was also charged for sheets of papers with exercises on them for me to complete at home for a whopping $120 I was charged $885. For evaluations that lasted all of 5 minutes a piece. They have robbed me without a gun and I can never get anyone on the phone to answer my concerns about this Bill. I would never recommend them to anyone not even my worst enemy. Shame on you Chiro One.

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  5. I LOVE THIS COMPANY, I HAVE BEENA PATIENT HERE FOR 6 YEARS, AND MY DOCTOR WITH CHIROONE HAS SAVED ME FROM 2 UNECCESARY SURGERIES..I LIKE THAT THEY ARE EFFICIENT, AND I LIKE BEING ABLE TO GET IN AND GET OUT. I DONT LIKE BEING IN A INCLOSED ROOM WITH SOME DUDE MASSAGING MY ASS FOR AN HOUR...THE PEOPLE COMPLAIN BECAUSE THEY WANT A MASSUSE NOT A CHIROPRACTOR..STAR BUCKS, WHOLE FOODS, EVERY WHERE TRAINS THERE TEAMS IN HOW TO TALK TO PEOPLE...SO I DONT SEE THE BIG DEAL

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  6. This is the biggest SCAM out there right now! While Chiropractic is very very beneficial and can help with lots of problems this company is ruining the reputation of chiropractic. They herd you in like cattle, spend less than 2 minutes with you and make you sign up for a $1500 care plan while raping your insurance. Please tell everyone you know about this, so they don't get SCAMMED by CHIRO ONE Wellness Centers too!

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  7. Huge scam, run away. There is nothing there you couldn't get from a good physical therapist and they won't try and pressure you into a lifetime of needless care.

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  8. I came across the Chiro One and very suspicious of any type of sales pitch but this seemed on the up and up and the staff is very friendly, worked with my insurance and (act or not) care about what I'm up to day to day, how Im feeling and where to focus my treatment. Core strength is important and I'm glad they encourage it on location.

    My mom went to a chiropractor and all they did was twist her body and "crack" her, that's it.

    The openness is fine for me. Is it like an open gym? Yeah. Would I prefer to be quiet, ignore other people and be closed off in a boring room? No.

    Everyone has their opinion of health care, but I like the staff at my Chiro One.

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    1. AND they like your money too.
      I was there, I like the staff...BUT it is definitely a SCAM.

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    2. If you really wanted people to take your advice seriously "Anonymous", why aren't you using your real name. Chiro One is helping me with all of my back pain issues, and even helped me with a knee injury I have had for years. I am paying much less with them than I did with all the "treatments" from my regular health care providers, and could not be happier...don't be a hater, if it did not work for you, just say that. It is not a scam....they are helping people everyday.

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    3. My only assessment is that I honestly feel like they are alwasys selling. But i am a nurse, I know when someone is treating an issue vs not. if it was such a scam, then the insurances will not even approve them. I had a chronic pain for years which made me not sleep for days. Since I have gone there, I have improved soooo much! It is scary to read all these negative feedbacks, but I am trusting what my body is telling me - It is now saying THANK YOU!!

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  9. I wish I had googled this company earlier and discovered that other people had negative experiences.
    I too saw them and was evaluated at a street festival (the height of credibility for health care, right?) and decided that $20 wasn't too big a deal to get a full-body and spinal checkup, especially when it supposedly costs $400 normally.
    I went, didn't feel too great about the atmosphere, and was really put off by the Lifetime-style literature they kept trying to feed me. It felt so cult-like and uncomfortable. I balked at their $10,000 price tag and talked them down considerably and thought I was getting a good deal from them. But you know what? Getting up and dedicating 3 mornings a week, being fed creepy pseudo-mystical literature and asked who else can I recommend their practice to is beyond unreasonable. My dentist might offer a recommendation program and encourage me to floss, but they don't try to force me to make more than 2 appointments a year and don't talk to me about the 'holistic' benefit of their modality.
    This place goes beyond a scam - it's a cult!

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  10. I went for a month and half, three times a week, before finally stopping. Being a construction worker, I am sure I was an ideal candidate, and fell for the whole "you are going to need our most dedicated and committed program." So I got the x-rays, the orthodic scans, and all the interviews and shameless promotions that it included. My insurance covered everything, so why not, right? Plus as a favor to my friend, I wanted to help out and continue going since they are "referral only," yet I seem to see them very active at Jewel/Osco, gyms, and local events.

    The worst part about this so-called service, is that during your appointment you really only get about 3 minutes of adjusting. The remainder of your session is stuff you go and do on your own at different areas. So 97% of your appointment you have little or no interaction with the chiropractor. At times the chiropractor would come out for 10 minutes, rapidly adjust four patients, and go back into the office and I wouldn't see them again. All the mechanisms you go and do your routine on, can actually be found in your home. Those who know, use a wobble board (you can make one for $3 or use a skateboard), and use a tennis ball or league ball to roll with your feet. You can buy the one machine used at an excercise equipment distributor for $25. And just lean back over a sofa or chair for 5-10 minutes a day and there you have it, the Chiro One appointment.

    I was billed for SIX different "Spinal Treatments" in one day ranging from $40-75. I did not receive my benefits statements until a month in, before deciding to stop going. Grand total 1-Hour daily charge: $340. Are you telling me sitting on the chair moving around and using the machine costs $60 each? And standing on the wobble board costs $45? Does that mean the adjustment is $75? And using the weights on your face in the chair is $60? Well that leaves $40, is that for just showing up and using their pen to sign in?

    Yes. They will pressure you into bringing family and friends, constantly. Yes. There are incessive pamphlets and promotions that flow through the enitre office, and they let outsiders pitch their products to you while you are in there. And yes. They do use scare or grief tatics to make you feel as though you will suffer the remainder of your life without treatment.

    The kicker: When I heard a patient say he was in a hurry to get his son and daughter to the doctor to treat one for an ear infection and the other for asthma. And the chiropractor replied, "Oh bring them here, we can treat them, and in a few weeks they will be cured." Right... It is like George Costanza said, "Jerry, it's not a lie if you believe it." Unbelievable.

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    1. I couldn't have said it better!
      These guys just want your $$$$$$.
      After I was done, they actually asked if I wanted to continue, when they couldn't fix my original problem. Of course, I told them NO!

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  11. I'm supposed to go in this morning. But they called to cancel my appointment because my "insurance company was closed all day yesterday." they couldn't verify my insurance to let me know which plan would be best for me... Thank you for the heads up!!!!

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  12. As somone who used to work for Chiro One... STAY AS FAR AWAY AS POSSIBLE. They train us to say the same thing to everyone just to get them to sign up. We are nothing more than car salesmans and thats why I quit. STAY AS FAR AWAY AS POSSIBLE. ChiroOne will do or say anything to get you to sign up.

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    1. I just wish I looked this up BEFORE I signed up (now I'm done) and will NEVER go back.

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  13. I just started treatment with Chiro One last week.

    Yes, their pitch is rather thick, and no chiropractic is not necessarily a panacea. However, I've been to chiropractors in the past and know them to be very helpful for me, and I do believe that impingement on the spine can have negative impacts on overall health.

    I just moved to Chicago and I went into my initial consultation knowing that I have a reverse curve in my neck caused by an accident, and that my vertebrae were beginning to degrade because of it (I received x-rays from a previous chiropractor out of state and confirmed with my friend who is an MD that the scans were in fact abnormal and that degeneration was starting to form).

    I'm 26 and currently don't feel any pain, but want to ensure that I correct this problem before it degenerates any further. However, I'm 26 and don't have health insurance nor do I have a high paying job. Thus, I've been looking for a chiropractor who was willing to put me on an affordable plan to take on my problem of having a reverse curve. Because of my financial situation, I was able to negotiate with them and received a tremendous discount which resulted in the care being affordable.

    Aside from that, I find the staff to be friendly and the Dr. knowledgeable. I do not feel like I'm receiving 2nd class treatment due to my charity case rate of care.

    Thus, if you can afford to spend an hour going through the initial consultation , and then another 1-1.5 hrs in the follow up discussion, I recommend you doing so. They aren't the only chiropractic organization out there, but I have thus far found them to be a positive organization to work with.

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  14. If you think that you need to see a chiropractor, then you should go visit a proper medically trained doctor.

    Chiropractic was invented by a grocer with little in the way of a formal education. They are good at marketing, but evidence clerly shows not very good at anything else!

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    1. I don't know anything about Chiro One, but you know nothing at all about chiropractic. I've experienced incredible results from chiropractic after I had given up getting help from medical doctors. And I know many, many people who feel their lives were restored to them through chiropractic.

      Something else you should consider-Medical doctors pay up to $300,000 a year for malpractice insurance. Chiropractors only have to pay about $3,000 for theirs. You have to wonder about that.

      As I said, I don't know anything about Chiro One and so can't give an opinion. My chiropractor also does group adjusting, and I love it. I would never go back into a closed room again for care.

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    2. agree with 2nd anonymous, you don't know a thing about chiropractic, but i'm not here to try to convince you. as a chiropractor competing with groups like chiro one, I can tell you that I get a lot of patients that are really freaked out by them. the one's around here (md) are scientology based (yes, seriously) who really try to scare the crap out of people to get them to sign up for care.

      as far as malpractice ins., you're right but you're still overshooting it, try $1200/yr.

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  15. You are obscenely misinformed about what the history of chiropractic is, the many benefits of getting treated, and you are "clerly" not the best speller...perhaps that is why you have opted to choose "Anonymous" as your profile name.

    My suggestion is that you do some research.

    Chiro One has helped thousands of people, to include myself, and I am grateful for the opportunity to receive the high quality of care I get in the River North location from Dr. Katrina. My heartfelt thanks to the Dr. and to her wonderful staff!

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  16. I was a patient at Chiro One for almost 3 years. They are completely cult-like. They try to bring you into the “family.” They constantly asked me for referrals to friends/family members who might benefit from chiropractic services. They also constantly pressured me to attend special sessions on wellness, nutrition, etc. They have a ton of turn over in their staff – I get the impression that it’s a terrible place to work.

    That being said, I really benefited from it. When I first started going, I couldn’t stand up straight. Now I’m able to. Because they only spend a few minutes with each patient, the schedule is incredibly flexible. I could cancel an appointment or reschedule without any hassle – I could basically show up any time they were open. The appointments were short so I was able to fit it into my schedule as needed. Also, the chiropractors definitely remembered details I told them about my life and would follow up to see how I was doing. If I was encountering any specific problems/pain one day, they never hesitated to spend some extra time working on it.

    My insurance covered most of my treatment. I couldn’t afford the co-pays for my visits so they worked out a really, really discounted payment option with me. I basically ended up paying $30/month for several visits. They had me name my price for what I could afford. While I certainly like the smaller chiropractic offices I’ve been to before where I spend an hour being slowly worked on, they never have this kind of flexibility with time or money.

    If you end up going, just go prepared for a cultish sales pitch. Don’t be afraid to say no. Just get in for your adjustment, do the physical therapies, and get out. And don’t be afraid to tell them you can’t afford something – ask if the price is flexible and tell them what you can afford.

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  17. I had made the $20 appt to be seen, I actually resheduel the appt then cancel due to chnages in my health. I check my banking statement saw that they had cashed my check a day before my appt. What kind of places does that. I hadn't even stepped into the office. Glad I checked that, wonder how much they would of charged me after my appt

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  18. I certainly understand your concern and your considerations for making such a commitment to your health!! The fact is that if our current medical model had said that Chiropractic (like Chiro One) was needed you would maybe have a different view. As a nation, we are so focused on getting the "quick fix"(usually in a pill form) and the thought of making this type of investment in our health can be pressing.

    I have been a patient for 3 years at Chiro One. I too was skeptical. I have been to other chiropractors and this seemed very different than ANYTHING that I had ever seen. Before I move further, I work for a company that serves medical offices all over Chicagoland. (including chiropractors) I have seen what happens in other chiropractic offices and this is the real deal. Though seeming very "cookie cutter", I assure you that the care you recieve is VERY specific and educational!!!(compared to 95% of what I have witnessed) I have only seen a handful of MD's, DC's, DO's and ND's that are willing to take the time to tell you what is really happeing in your body. For me, that shows integrity in standing for what you believe in. You will find that at an organization like Chiro One.

    My experience/results have been so GREAT that I am now thinking about giving up my current career and becoming a chiropractor. There is a reason why these offices are so busy!! There is a huge patient base that cares about their health. That is a NEW concept!!! Truely care about my health??? I find it laughable when you have a ton of people that are willing to state thier opinion on something that they truely know nothing about. For those that are on the fence, pick up a book and do some REAL research!! Looking up ignorant comments online about what others experinces are is hardly research. Look at some of the huge bennefits that you can experience from a corrective style of chiropractic can provide. Cult, no. That would be like saying your yoga studio or nutritionist is a cult program as well. It's just that, A PROGRAM FOR YOUR HEALTH!!!! Nothing more, nothing less. Just because it is not a one and done experience don't count it out. Like everything else in life that is difficult; it may take time and it may not be easy.

    Give it a try, it may change your life! I know it has mine.

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  19. I'm a chiropractor and have been seeing Chiro One popping up like Starbucks. I'm glad to see that there's a demand or need to see Chiropractors, but I've been hearing negative things from patients that have been to Chiro One. For one thing and the main thing is the sales pitch. I hope that many people who are first time chiropractic patients don't get turned off by this. I've been in practice for 12 years and have developed a wonderful relationship with my patients. They come to me in pain, I get them out of pain in a reasonable time without a sales pitch. Once they are out of pain, we discuss preventative care and let them decide how they want to pursue future care. I hope people who have had a bad experience with Chiro One don't give up on chiropractic, but find a chiropractor that has good skills as a doctor and not as a car salesman. Best of luck.

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    1. You are ABSOLUTELY correct! If you want to use Chiropractic, by all means do so, BUT find a good one! Chiro One is nothing but a scam! They took an xray of my neck at angle that made it straight, then later on when it was time for an "evaluation" I was shown my neck was straight NOT curved as it should be---who do they think they're kidding.

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  20. Trust me..... the November 3rd entry was MOST likely made by a Chiro One employee or a member of their marketing team. They are all instructed to write "anonymous", positive reviews!

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    1. .....does seem that way....with misspellings too.

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  21. I just left Chiro one in tears after feeling totally scammed. I too came in under the $20 teaser rate. I made an appt for myself and my daughter. I have private insurance my daughter however does not. She is on Medicaid. Now in their defense I must say that the disclaimer on the promo rate DOES say that medicaid/medicare patients do not qualify for the offer. Why I wonder????
    So, I asked what's the difference if I'm going to be paying for treatment myself. If someone that didn't have insurance could qualify and make payments for treatment why can't they get a cheap evaluation too??
    I never got a REAL answer to this question just that's gov't rules, they are afraid we will try to entice people with medicaid into treatment...interesting.
    My daughter has torticollis and her neck is in a pretty bad way. I want to get her some help and I will, just not there.
    They did the evaluation and the palpations and sat down with us before we did the "complimentary" x-rays. She informed me that I would need 2 additional xrays and the promo only covers 2 but they would bill my insurance...OK fine.
    But my daughter, nope! She wanted to charge me $430 because the offer didn't cover her. I said why...she should just be treated as someone without insurance, what's the big deal? She blamed the government and said she wasn't going to risk losing her license over it and refunded the $20. It made no sense to me. I was willing to pay the extra $120 for her additional xrays but felt like the other services which were EXACTLY the same as I had recieved should have fallen under the promo. Well if the gov't is excluding people then something is up! I'm sorry. I believe Chiro can help, but I will go somewhere else.
    I guess I won't tell anyone else that my daughter is on Medicaid if it's that big a deal. How ridiculious. If someone is in business to help people then I feel that is what they should try to do. I was speechless and horrified that they wouldn't make an exception and take my $120, but they wanted $430...so instead they got nothing and I will never give a recommendation. I am in the fitness industry and meet a lot of people that are wanting to improve their wellness, I actually work at 2 of the more popular gyms they come out too. I will try to put a stop to them coming out and scamming others.

    ReplyDelete
    Replies
    1. It is illegal to offer any promotional or discounted health services to anyone with government insurance

      Delete
    2. yes i sympathise with u regarding what happened with your daughter but it is true that it is illegal to offer any promotional health offer to people with government provided insurance. I work with ChiroOne and its one of the hardest things I have to tell people.

      Delete
  22. I WOULD NOT RECOMMEND CHIRO ONE TO ANYONE!!!
    They treat you like your just a number on a fast converor belt!! They don't take the time out to listen to you and cut you off quickly just to send you though as FAST AS THEY CAN to hurry their procedure!! Yes I Believe it is A SCAM!! For YOUR FAST MONey!! TO RIPP EVERYone OFF!!!
    They ARE PROGRAMMED (BRAINWASHED)like Robots with all there in Justifying there short fast treatments for making the BIG BUCKs AS Quick AS they CAN!!! Never Go THERE!

    ReplyDelete
  23. A SCAM!! THEY USE JOB FAIRS FOR A FRONT TOO LURE YOU IN FOR A FREE CONSULTATION. BUT THERE NOT REALLY HIRING! THEY JUST WANT TO GET YOUR MONEY!!! THEY ACT LIKE REAL CON ARTIST!!!

    ReplyDelete
  24. I am a not an employee nor do I care if you think this is wrong, right or otherwise.. I honestly feel sad that most of the posts are so ignorant.

    The woman above with Medicaid, it costs money to take xrays... SERIOUS?!?!? If your MD sent you a bill for $1500 for xrays would your send them 120 dollars hoping they would cut a deal?? I don't think you would. I don't know what you all do for a living but I work with HCP's and it costs A TON of money to run a doctors office!! Your MD is instructed to be in a call with you for 7 mins and charges you $400 dollars to write you a script.. I hope you don't have people walking in your place of business low-balling you or your company on pricing. Get use to paying in full for services lady, that's life.

    I have had a WONDERFUL experience at CHIRO ONE!!!! Played baseball in college and have had a lot of low-back problems. This seems to be the only thing that has worked.(been to 5 or 6 different Chiros) I also have not been sick for over a year. I think it is worth seeing what they have to say.

    Glad I was researching new clients and stumbled on this blog.. Also, former Chiro One employee's stop being salty and find a job.. Time to MOOOOOOVE ON:)

    I am anonymous because I want to be not because I am trying to be a sneeky Chiro One employee.

    ReplyDelete
    Replies
    1. Seriously, 7 minutes for a doctor's appointment? If true, you need a new doctor. When I go, it's for a lot more than 7 minutes! I'll bet everyone else's experience is too. As for NOT being an employee of Chiro One - yeah right!

      YOU move on. Chiro One = SCAM ARTISTS

      Delete
  25. I felt like I was at a used car lot. I went for my $20 consultation..got talked into another $20 for further xrays..only saw two on the pc that they showed me. Was told that my treatment would cost $11k! Cash deal knocked it down further.. I just felt like I was been "pitched" to the entire time..and I'm leary that they will over charge my insurance. I'm not going back for a financial consultation..gave them the wrong insur info the first time by mistake..but it seems exactly like the other previous complaints..not much time with the doctor..and loads sitting in a chair ... Not the only one tho..my aunt went there for a year and finally came to the realization that they just "milk" you for the insurance to pay the bill. No thanks..not going back.. I also thought that being a new office in New Lenox (Rte 30 and Schoolhouse) that having a fresh face would be slightly safer as far as issues...boy was I wrong.

    ReplyDelete
  26. got more information and time from this company than any other Chiro I have been to. I needed to be worked with because of my buget and they worked with me.

    staff seemed genuine and nice. the doctor seemed a little too "hard-core" but i guess that is a good thing... I don't know, I just think it has been good so-far.

    ReplyDelete
  27. you will notice...... even the posts with "good things" to say about Chiro One are "anonymous" , and that is because..... they are written by Chiro One STAFF/MARKETING!!

    ReplyDelete
  28. i would just encourage everyone out there, both the naysayers and the praisers, to do their own research on both chiropractic care and Chiro One. I agree with the posts that say it's not for everyone; it's not. some patients are better off with that quick fix or the pain management. some, most even, need the correction. some have had wonderful experiences with Chiro One and some have never had a positive experience with a chiropractor at all, and these are all valid situations. but that being the case, it's clear that we all need to just do some more research and find the care that works best for our own individual bodies and health.

    I know in my case, having regular corrective chiropractic care is helping with my energy throughout the day and my seasonal allergies, but again, this is ME, not everyone.

    Is it a scam? I don't know, but I'm inclined to say no, as I have only ever been treated with the utmost respect and understanding at the clinic and i would much rather have a bill up front then getting a bunch of care and treatment, all the while not knowing how much it will inevitably cost.

    discover what works for you. if the answer is Chiro One, great. If not, that's great too. I just think that it's a little childish badmouthing companies in this manner if there are patients who are getting the treatment and care and results they need through Chiro One.

    ReplyDelete
  29. I stumbled on your post while on a job search. I've been under the care of a chiropractor for seven months, and so I thought working for one (I saw a Chiro one ad online) wouldn't be so bad.

    But I've come to a conclusion. The problem is, Chiro One is a chain store, like, say a Denny's. They don't really care about you, they just want to get your money and send you out the door as soon as possible so they can bring the next person in.

    BUT, I also have to mention that CHIROPRACTIC CARE REALLY WORKS. I didn't believe in it either, I thought it was all a scam. But I reached a point where I was in severe pain all the time (I have RA and fibromyalgia, along with several complications from each). I was desperate, and luckily there was a doctors office right next door to my old job.

    I went to see Dr. McVady (Orland Park, IL) in May. Immediately, I got the sense that Dr. McVady and the receptionist really did care about me and wanted me to be well. That, and they really believed that they could help me.

    They explained that they practice 'corrective care' which fixes the problem instead of just alleviating the symptoms through occasional adjustments.

    The receptionist was an 'insurance expert', she sorted it all out for me. My insurance was 'good' she said, and I would just have to cover the deductible.

    Like I said, I was desperate, so I signed on, and let me tell you it was the BEST MONEY I HAVE EVER SPENT. Within a few weeks I was literally breathing easier. I could move my neck without pain. I was sleeping though the night. And it's only gotten better since then. I've gone from being basically bedridden to working 10 hour days without pain. I've cut the medication I was taking in half. I've been in pain for nearly 8 years and now it's almost completely gone. It's been like a miracle.

    So I would definitely recommend chiropractic care, but not necessarily from Chiro one. Find an independent doctor who practices 'corrective care'. The sales pitch will likely not be as tough, and an independent practitioner is more likely to have your best interest at heart.

    (And, if you live in the Chicagoland Area (which it sounds like you do) then definitely look up Dr. Mike McVady.

    ReplyDelete
  30. The #1 thing I appreciated about my experience at Chiro One Wellness Centers is that all the payments/costs were upfront. I have great insurance and at previous medical offices had been told procedures were completely covered and actually enticed to do extra blood tests etc just because "they are covered by your insurance and they cant hurt for preventative measures". After leaving these 2 medical offices I was then sent 2 different bills totalling $4800!! I value the fact that no matter what, I know upfront financially what Im getting myself into each time I sign for Chiro One care, versus being blindsighted months down the road when my insurance company changes their mind.

    ReplyDelete
  31. Chiro One is crap. The same thing happened with me: $20 promo, now I need two more x-rays which were not covered by the promo, then the sales pitch, then the b.s. about one of my legs being longer than the other and my neck being messed up. They also said my depression would go away with the treatment. Then, the doctor put me on a "special" 3 day a week, 36 visit program to get me "better." Come to find that my depression is worse from receiving treatment, and the three days a week program is what everybody gets. Also trying to find the time with their weird schedule (open a few hours in the early morning, then a few hours in the afternoon) was becoming too much of a chore, especially with my work schedule varying with the holidays. Explained my situation to the staff, who act like members of charlie manson's cult, and get a bunch of bullshit on how I need to "worry about my health and find ways to keep coming" even after I said that I could not make the three days that I need to. Had to miss another appointment this week, so today when I came in, I was put into a room where the doctor came in and told me I was "being rude" because I can't make an appointment because I have to either be at work or traveling to work. If that's how they want to treat a patient, then fine. But Chiro One should be concerned about hiring people who have people skills and know how to talk to their patients. My health is better when I don't have to go there and deal with their garbage.
    To anyone who has a legitimate back problem, please seek out a regular doctor or an actual chiropractor-do not give your time and money to Chiro One, unless you want a doctor who spends most of your visits hiding from you in their office. This place is a joke.

    ReplyDelete
    Replies
    1. ok, here's the difference. Find a REAL Chiropractor and when you leave you actually feel better and the adjustment lasts longer than the walk back to your car! I drive one hour to my Chiropractor and he does a fantastic job on me. He knows what he's doing and he is VERY good at it.

      FIND A GOOD CHIROPRACTOR and stick with him/her.

      JUST STAY AWAY FROM SCAM ARTISTS LIKE CHIRO ONE!

      Delete
  32. And why are they closed every Friday, Saturday, Sunday?

    ReplyDelete
  33. Chiro One "gets rid" of every employee who has "people skills". I was a patient at the Bloomingdale clinic and they have had some excellent employees with superb "people skills" and I suspect THAT is exactly why those people are gone! They couldn't be "programmed" by the Chiro One Cult!

    ReplyDelete
  34. I too was a patient at the Bloomingdale office, and I agree with the previous post. They had some great staff, who are now gone. At times I felt like the staff were more knowlegdable than the "doctor" in Bloomingdale.I never felt uncomfortable asking the staff questions but when I asked the "doctor", I always got a lecture, so I just stopped asking, and ultimately, stopped going.

    ReplyDelete
  35. I was experienced exactly the same as described in the post. I visited $20 copay visit and got the x-ray done for spinal and neck. In the private discussion on the results, she gone through the insurance papers which was showing around $13,500. But she wanted to waive off some like $11,000 as they are being a big and community care company, so I have to pay around $2500.00 either one time with 10% discount or 3 equal payments or monthly payment after their credit card approval. In my opinion, who is going to loose 10-15 thousand dollars just for community sake. I even requested to give the estimation papers but they declined that made me suspicious and made me to googled it and ended up here. It is better to visit regular Chiropractor who provides a normal and feasible resolution. Since being ChiroOne chiropractors, they would have same knowledge what other chiros have. I would say this is all about our posture on daily life and we have to make some time allocation on fitness. Also the addiction to these gadgets and computer causing us to stick to the chair/sofa with a weird postures. Better to come out of it and have some time for physical fitness than brain strain. But don't fall like a prey to ChiroOne. thanks.

    ReplyDelete
  36. I was just recently a patient at the bloomingdale office. I had to cancel my services with them, because I had a bad work schedule that wouldn't allow me to make the three appointments a week. I was asked to wait in a room, and I heard the doctor outside saying "I don't want to waste my time with him," and sent in one of her office staff who told me the doctor didn't feel like talking to me. What a great attitude to have towards a patient.

    ReplyDelete
  37. Yup, just got the sales pitch. I could die? How am I positive i' m completely healthy? I have to sign up!

    What do i need? 3 sessions a week for 36 weeks. Ok. How much? $11,000 worth of work at only $8,000! That's a deal! Well...i'm a college student.

    Ok, "what can you afford?" $1,000. Ok, we can do it! We want to help you.

    Haha, hmm I need a day or two to take this in.
    ------------

    Wow, it was one of the few times I felt like I was being scammed. Maybe the treatment works, but something just isn't right about this place. I felt pressured and like I was an idiot for not signing up right away, even when I was cut a deal.

    Could a have a copy of the payment plans? "no, let me write it down for you.."

    The workers seemed brainwashed too..so much so I thought about asking the number of times things were repeated throughout the day.

    This was at the Libertyville, IL location.

    ReplyDelete
  38. I too was a patient at the Bloomingdale clinic, what a farce! The "doctor" there is the most inappropriate person I have ever met. Very unprofessional, I too overheard her on more than one occasion express her disgust with patients who want to "think about" signing up for care. It is very obvious her only concern is the money, her "concern" for patients is just a "line" that she uses to reel you in!I have a friend who is still a patient there (because she paid up front for her care, she's going until she's asked to pay again)she tells me there is now a DOG in the clinic, she thinks its the "doctors" dog, it runs around the clinic and even uses the floor to releive itself!! Really???? How much more UNPROFESSIONAL can this clinic get!! Is there no one monitoring this so called "health clinic"?

    ReplyDelete
  39. I HATE CHIRO ONE!
    They are all about the cash and even recently instituted a $10 fee for forgetting your stupid bar-code card.
    I felt like I was on an assembly line when I was there.
    I canceled all my remaining visits.

    ReplyDelete
  40. Wow these comments and stories ha e overwhelmed me tonight. We had the same experiences with the $20 evaluation, however, I am on medicaid and they did mine free with my fiance's evaluation. Then they are also including looking at all 3 of our kids free, as a family plan. (We haven't done it yet though). My fiance's price, over $11,000 too, but the will do it for $2520 and cover mine for $500 additional. Same 3 times a week for 3 months. We have an appointment next week to discuss payment, etc. I don't know what tot do now. The sales pitch and the scares......my neck has an opposite curve to it according to my xray and it is almost beyond repair. Does anyone know what kind of MD I need to see to get a second opinoin?

    ReplyDelete
  41. For HMO PPO people who joined the Chiro one experience to the tune of 3X appointments per week for 3 months (36 sessions) and paid about $40-50 per session out of pocket (the other $80-100 per session coming from insurance) -->

    WHY WASN'T YOUR ONLY OUT OF POCKET EXPENSE A TYPICAL NORMAL OFFICE VISIT COPAY (USUALLY $10-20) AS INDICATED ON YOUR INSURANCE CARD??

    ReplyDelete
  42. Don't do it, they make it sound like they are giving you a huge discount!They HAVE to do your eval for free, by law they are NOT allowed to charge medicaid patients. Go see another chiropractor BEFORE you sign on the dotted line!

    ReplyDelete
  43. First of all, I want to state that I am a chiropractor, though not a Chiro One employee. My info can be found below.

    Second, I want people in here to understand that chiropractic care -- the RIGHT chiropractic care -- can provide a great deal of health benefits, from pain relief to increased motion to overall higher body function.

    That being said, I believe the bottom line is this: Your health IS important, and I believe chiropractic care should be a part of your life. Some people do require more care than others, just as some people need to exercise and/or diet longer to get to the shape they want to be in. However, remember these two things when choosing a chiropractor:

    1: Find someone you are comfortable working with and talking to who will answer ALL your questions BEFORE beginning any treatment.

    2: If your doctor finds problems on x-rays that need treatment, make sure they know you expect to see improvement or elimination of said problems on future x-rays, along with any symptomatic improvement. There are not many methods in chiropractic able to meet both of these conditions, so make it clear you intend to get your money's worth.

    For those individuals here who are seeking help through chiropractic care and need information or advice, I wish you good luck. Feel free to visit my site if you choose. It is free and has many good self-care recommendations.

    ReplyDelete
  44. The problem is people don't understand what chiropractic is. First let me say what it is not. It does not help pain or cure anything. What it does is help the spine become more stable. Which helps the body stay healthier and reduces pressure which may cause other things to happen. So chiropractic is more like going to the gym. Just like going to the gym promotes health a chiropractor promotes spinal health. What you need to be carefull of is only going one or two visits as this does nothing for you. You may feel relief or not but the problem is still there and your problem will come back. You would not go to the gym one or two times it is a waist of time and money. If you are looking for the quick fix go for surgery and spend thousands. If you want to save money and help the body heal itself try chiropractic. No I am not a chiropractor.

    ReplyDelete
  45. I got some spinal and joint problems through out my life and I have tried to go to famous Orthopedics and Chinese traditional masseuses. And those did nothing to my problems.

    I heard poeple talking about Chiropractic Care but I did not really care about it at first because I thought it was goin to be the same results: wasting money, time and no result.

    However one day I pulled my back and could not really got up from my bed. SO one of my roomate offered to take me to the closest Chiropractic clinic, which is ChiroOne River North. When we did the walk-in, the assistants greeted me very well and she guided me trhough some medical exams and took 3 X-Rays of my back and neck for FREE. I was kinda dissapointed that I needed to wait for close to 1 hour to be able to talk to Dr. Katrina because we went there during the rush hour. However, I was desperate and I waited for her to examine me.

    Glad that I waited for her because it turned out to be the best decision ever. She fixed my back and I started to receive 36x Chiropractic care plus the therapy. At first, she told me that my insurance did not cover the treatment (I had a very crappy insurance for foreign student) but she said ChiroOne never turn their back at patients only because of the financial problems. So we talked about the price that I could afford and we made a deal.

    After I received the treatment from Dr. Kat and did the special exercise that was created to strengthen my core spinal, I started to feel better everyday. Dr. Kat also knows how to fix other joint problems like ankle and wrist that I accidentaly twisted.

    My point is, when you commit yourself under Chiropractic care, you need to commit to it. Chiropractic works like magic but it is not a magic. You yourself need to come to your appointment and do the excercise at home. At the end of the treatment, they took another X-rays (also free) to see the result of the care. It turned out my scoliosis was decreased by 30%!! SO I am very happy with the result and I could not thank Dr. Kat and the staff there for this result.

    So try it and commit to it. It really works.

    ReplyDelete
  46. At Chiro-One there is a Tall gentleman named Dr. Gary. He is behind all the Bullshit related to Chiro-One. He treats employees like shit on his shoe! He expects you to do everything, and he does nothing except for collecting a big fat check. Were talking a million dollar Dr. Dr. Gary doesn't deserve to have a job. He is also the lack of brains in the Marketing field. If you have any health problems as an employee, your the first 1 to go. My full potential my ASS!!!

    ReplyDelete
  47. The previous post is ABSOLUTELY true. I have a family member who WAS employed at Chiro One. According to him, everything said about Dr. Gary is the truth, including the salary! Yet, the employees are treated like "chiro slaves", and absolutely NO respect for their employees and "YES" if you have any health "issues" you are GONE!You would think that a company with the word "wellness" in their name would be more compassionate.... they are ONLY interested in the "numbers" and the money!!!! DONT get caught up in their "game".

    ReplyDelete
  48. I have also worked at Chiro One, and I can also say without a doubt that the ownership is completely focussed on profit, although they do a good job of convincing you they are most concerned with helping people. Chiro One is a business model that is set up like a pyramid, with the regional "Elite" managers (who are hardly elite at all but more like money hungry retards that were lucky to be with the company in the early stages) making good money, but the owners make a boat load. Dr. Gary is actually a nice guy on a personal level, but if you work for him you will quickly learn his a total profit monger with little care for anything but buying expensive boats. Dr. Stu, the CEO, is a soft spoken person who is actually a nice guy and a successful chiropractor. Dr. Sam is also a nice guy and owner. Van and Brett are also owners and good people, I honestly can't speak negatively about them. Chiro One has some good doctors however and Chiropractic care is a good thing, just be careful if ever thinking of working for Chiro One, its definitely not employee friendly! Its owner friendly!! Certain locations will provide good service, and certain doctors within the company are very good. Thats my two cents, hope it helps.

    ReplyDelete
  49. That being said...... the doctor in the Bloomingdale clinic, NOT GOOD....money hungry, main goal is NUMBER of patients NOT patients health! She could CARE LESS about anything but the money and numbers..... BEWARE.... there are plenty of other clinics within a small driving radius..... go somewhere else if you want true chiropractic care

    ReplyDelete
  50. I am a DC and for the most part appalled at what I hear and read 3 visits per week for 3 months was what one of my patients had signed up for prior to seeing me. Look i never make absolute guarantees but I also do not make up a treatment plan of 32 visits. If a patient is not corrected on posture and proper stretches/exercises then the Chiro becomes nothing more than an expensive pain killer and the patient becomes reliant. There must be both subjective and objective improvement in each case in order to determine if the treatment plan is working. What happens if you are on your 16th visit and there is no change?will
    you improve on the 20th visit?
    There is a problem with health care in this country and insurance premiums are
    increasing and this outfit is not helping with ridiculously lengthy treatment plans and billing tactics from what I read in these posts.
    Please remember that not all chiropractors practice this way and I am sure there
    are worse out there but there is good and bad in all professions. If you as both a consumer and a patient are not happy with your treatment then try someone else.
    That's just my 2 cents.

    ReplyDelete
  51. I am a chiropractic student. At my school, students and faculty alike all believe chiro one are crooks and have a negative effect on our profession. They are salesmen, not doctors. Their doctors are just new chiros selling their soul to pay off massive student loans.You wouldn't have to set up booths everywhere if patients came back or referred other patients. The clinic I work at doesn't advertise because we are respected in the community and get referrals from MDs and other doctors. We do quality work with individualized care. Chiro one takes a cookie cutter approach and assumes everyone will respond the same way to treatment.

    Maybe I shouldn't admit this, but I mess with those people in the booths all the time. They tell me my spine is misaligned and rigid. Too bad I get adjusted on a semi daily basis by my professors. I'll ask them simple anatomy questions about my spine and they make some bullshit answer. Then I correct them and they don't know what to say because it wasn't on the script.

    Please please please don't fall into this trap. Chiropractic is a beneficial, natural, and drug free form of healthcare. Chiro one ruins our image and its not quality health care. If people think chiroone is what chiropractic is....my profession is in huge trouble.

    ReplyDelete
  52. Chiropractic care may or may not be beneficial, but in terms of Chiro One, the real issue is the money. You have to pay upfront. When you go back for the results from your promotional evaluation, they scare you with all the things that are "wrong with your spine"... Once you acknowledge that you've got to "get healthy", they give you this itemized bill with a HUGE total - when you balk, they want to "do you a favor" because "money shouldn't keep you from being healthy" ... They offer to give a deal for agreeing to 36 visits for the "low" cost of $1500. . . So here's the catch: You've got to pay this upfront. Either through a credit card, cash or 2-month installments. The small print says if you opt to discontinue care for any reason, you will simply be charged for the services rendered up until that point at a "fair and customary" rate. I've gone to 8 visits, and have not had any relief from my symptons (I'll get to this in a minute). When I called the corporate office to ask how much I'd owe if I stopped care now, I was told my itemized services to date would be $4000.... so if I went to 36 visits, I'd pay $1500 (187.50 per), but if I went to only 8 sessions it was billed at over $500 per?!?!....I told the rep she was crazy! She said I could quit, and while they "wouldn't come after me" for the $4000, I would still have to pay the Care Credit upfront charge of $1500 . . .
    At this point, I think I'm going to cut my losses, and this is what I mean: I am still in as much pain if not more than before I started going. When I tried to describe my dilemma to the doctor and his staff, I was dismissed and told I was just going through "retracing" . . . To me, it's a "heads I win, tails you lose" response. If you feel better after an adjustment, then "great" chiro healed you. If you feel worse, it's not chiro's fault, we never claimed to cure anything.
    Never once did they seem to consider that perhaps based upon the continuing discomfort, my condition needed to be evaluated by something more sophisticated than an X-ray...an MRI? CT scan?...
    If a doctor is so quick to dismiss my symptoms with the benign "retracing" explanation, I'm not so sure he truly has my best interest at heart. I'm not going back - chalk up the $1500 to a lesson learned. I'm going to a doctor of Osteopathic Medicine, and will no longer subject myself to the risks associated with this sort of approach to patient care.

    ReplyDelete
  53. My chiropractor told me to NEVER pay for big packages. They only benefit the doctor and there is no way to guarantee that you will respond to that length of care. Check them out....

    www.paunwellness.com

    ReplyDelete
  54. Noticed an ad today.... Chiro One will be "stalking" potential patients this saturday (3/19) at orland square mall!!!!...BEWARE.... their marketing team will stop at NOTHING to get appointments!! Once they get you in the door, they will try to scare the hell out of you!!! Dont get "sucked " in!

    ReplyDelete
  55. Wow. I wish I'd seen this before I spent the $20. I did the check-up on Monday, and today I did the follow-up. As I suspected, they found things they could work on, and was immediately offered an 18-week session, 2 or 3 times per week, for $2025. My immediate response was that it wasn't in my budget. Suddenly it became $1200. Reminded me of the "half off" deal you get on "under-coating" when you buy a new car...no value to begin with, but it sounds like such a great deal you can't pass it up.

    I was also turned off by the tables and adjustments out in the open, and the $350 corrective sandals. Also the giant cabinet of t-shirts for sale.

    If I do follow up with chiro care (which I may, based on the $20 x-rays), it will not be with Chiro One.

    ReplyDelete
  56. I just scheduled a first consultation for Thursday. I am going to go through with it even though I am reading horror stories because I paid the $20. My secret weapons are a severely depleted bank account and no insurance. Wish me good luck.

    ReplyDelete
  57. I WORKED FOR CHIRO ONE, JUST LEFT THEM. IT IS A SCAM, WE ARE ALL BRAINWASHED. THEY MAKE US INTO ROBOTS, THEY LIE ABOUT WHAT WE ARE SELLING. LET ME TELL YOU THIS MUCH, I BELIEVED EVERYTHING, DONT BLAME THE MARKETING TEAM BECAUSE THEY THINK YOU DO GET HELP, UNTIL WE SEND OUR OWN FAMILY IN TO GET TREATMENT AND WE FIND OUT WHAT IT IS ALL ABOUT. STAY AWAY!! MAKE THIS COMPANY DIE DOWN, THEY ARE 1 MILLION DOLLARS IN THE HOLE NOW, SO STOP GIVING THEM MONEY, THEY WILL NOT HELP YOU ONE BIT!!!!!!!!!!!!!!!!!! IT IS A COLT, THEY ARE EVIL AND MONEY HUNGRY. GO TO A REAL CHIROPRACTOR!!

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  58. ChiroOne is dangerous-
    They now adjust ppl at such a fast rate that you feel almost abused. I was a patient for too many years and I just left after they found I had a bulging disc. It was so horrifically painful and I was bedridden (or close to it) for two months. I still have so much pain and it has been the most painful event of my life. The owners are without morals and ethics and will stop at nothing to make money and to SCAM you. When you go there, ask yourself, how do they bill the physical therapy, because nobody is there monitoring you or showing you what to do unless you ask...they are way to busy. I believe I was robbed of my health and money by ChiroOne and that the owners are mean and GREEDIER than anyone I know. I was good friends with the owner, but he turned into a completely self-centered, egomaniac who only wanted my money.
    I would not recommend them to anyone as all they care about now is making as much $$$$ as possible and scamming ppl. IT is a dangerous place to go, because they do not treat you properly or in the safest way medically. GET out now while you can....I was there in the beginning and it was a good place to be, but has gradually become more and more focused on making money and not stopping at anything to for the Almightly Dollar. Buyer Beware and protect your body because it is the only one you have and it is your temple. Do not go there!!! They will take advantage of your trust and good nature. They wanted to treat my bulging disc with ice!! I have been on narcotics for months now because of the pain. I am coming out of it and healing some, but it has put my family into deeper and deeper debt!!!! I have seen many, many good ppl. leave ChiroOne because they realized it was a scam and fraudulent and all about money and having the owners be "richly rewarded!!" It is a bunch of B.S. so stay far away and heed this warning.

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  59. They run every single customer through identical "adjustments". It does not matter if you are complaining of back pain, or headaches, or shoulder pain or carpal tunnel syndrome. They "diagnose" everyone with a "reverse curve" in the neck, and then perform identical cervical adjustments on them. (You are not a patient but a paying customer and they only care about your money).

    After the chiros are done spending their 1-2 minutes per customer they give them a piece of paper with poorly written semi-inspirational crap to read (the kind that your friendly uncle sends you in your email). You are supposed to read their mind bending mumbo-jumbo (usually written/plagiarized by Brett Penager) while you spend 4-10 minutes lying with your head back and unsupported with a weight harness strapped across your chin intended to your neck in alignment. Save your money and buy one of those from any online health store.

    Every single customer gets the same 2 x-rays of the cervical spine (though they might x-ray your lumbar region as well – though they don’t seem to do anything about any other issues you mention). These guys are quacks. I complain of back pain but they spend all their time manipulating my neck (and I notice that they do the same thing with every customer - do all people have identical issues?!?!). They treat customer like cars coming down a production line. There is no privacy as well, as I have seen the names of several customers with their X-rays left open and plainly visible on the chiro’s computer that is besides their adjustment tables. Talk about a poorly run show designed to minimize time spent with the customer and maximize profits.

    FYI - the staff in the clinic are paid bonuses if they manage to convince family members to join up. So if you bring your son/daughter/wife/husband to get their "treatment" then sure as hell they will turn on their marketing machinery to get you and the rest of your family to sign up and experience "the most extraordinary health".

    Save your money find a real rehab center for your musco-skeletal issues. If you suffer from other diseases that may not have cures such as MS then realize that MD's are honest about prognosis and do not give you false hopes. I had the Burr Ridge doctor tell me that his adjustments helped a customer with MS reduce the amount of medications and that she was symptom free. If thats the case why isn't there clinical research by Chiro One demonstrating the efficacy of chiro adjustments? There is ZERO evidence – just big claims.
    As an aside: a person with MS can have periods where they are virtually symptom free and perform at a normal level and then there are attacks which vary from degree of severity and duration.

    I know two people with MS and both live mostly normal lives with interrmittent MS episodes, but I also have heard of people with MS so severe that they are permanently disabled. The poor woman thought the chiro adjustments were responsible for the remission. Will she quit Chiro One when another episode strikes?

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  60. Although I'm not sure where I personally stand on Chiro One, since I have only gone in for the initial consultation & x-ray, I would like to start out by saying that Chiropractic care in general is a great way to improve the quality of your life.
    Despite what a previous poster has said, Chiropractic care was not invented by a grocer. It was founded by a magnetic healer named D.D. Palmer in the 1890's and further expanded by his son B.J. Palmer.
    Although D.D. Palmer was not a medical doctor, he still paved the ways for many others to improve and perfect chiropractic techniques.
    That being said, I would like to address a few issues other posters have with this sort of practice:
    One had said that you only spend about 3mins getting adjusted and the rest of the time you're in different areas doing your own thing. To this I would like to say that spinal adjustments, although important, are only a small part of the process to realignment of the spine.
    S.L.O.T. techniques (slow load over time) are used to gently and gradually realign the spine into the correct position. Traction is a prime example of this.
    There are many different types of traction but all use some sort of weight, whether it's the weight of your own head, weight attached to a harness, or a strap on your forehead that gets tightened using a pulley system.
    There are also various exercises used to train your spine. This is because of spinal memory. The spine remembers how it was aligned (correctly or not) and has a tendency to retract back to that position in only a short period of time after adjustment. Which is why traction (coercion into the correct position)and mirror image exercises (movement in the opposite direction of the problem area) are so important. They reinforce your spine's new memory of the correct alignment.
    This is why I disagree with one of the above posters who called appointments three times a week "beyond unreasonable." You must keep the new proper spinal memory fresh so that you don't lose any progress you make during treatment.
    Another poster stated that he believes you could just as easily recreate the treatment at home with different contraptions either purchased or put together. I would not recommend this to anyone. These types of techniques, unless otherwise advised by a chiropractic professional, should never be attempted at home. You would risk serious injury or even death. The spine protects the spinal cord which sends messages to every part of your body. If you were to preform one of these techniques incorrectly you could cause damage to your spinal cord. Should you accidentally break the (atlas)first vertebra (known as a Jefferson fracture)it would allow the dens (protruding area)of the second vertebra (axis)to move and put pressure on the spinal cord causing sudden death.
    In short, not something you would want to risk should you attempt to align yourself at home.
    To the poster who said that if you feel better then "great, chiro healed you"- pain is not always present to indicate a problem. Many cancer or heart disease patients had no pain before being diagnosed. However, pain is most definitely an indication that something is wrong but lack of pain does not indicate that everything is in healthy working order.
    In conclusion, although I cannot say whether or not Chiro One is a scam or not, I can definitively state that chiropractic care when performed by a trained professional with your health in mind can help you on your road to total health- 100% of your body working at 100% for 100% of the time.
    If anyoen would like to learn more about the types of techniques I have talked about, the link to my chiropractor is http://www.chernefamilychiropractic.com/
    Dr. Greg & his wife Gretchen Cherne are amazing people who are great at what they do and deeply care about their patients. I will never go to any other chiropractor after finding them.

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  61. So now that I have read these posts below, I can fill you in on Chiropractic Mills. First of all, I am not an employee of Chiro One or a patient. This is how it works.
    The Church of Scientology recruits small town kids in Chiro and Med school by saying they will loan you money and help you establish your own independent office. They profile for people with traumatic injuries or for the personal emotionally damaged. They ask them to MAX their credit cards and attend seminars on a monthly basis to "instruct" them as to how to run their business.
    At these seminars, the new recruits are shown a script, the one being referred to by everyone above. The principle is intelligent, to ask the same open ended questions to get to each persons "Unique" health issues. Concept makes sense. My treating Chiropractor did use my information correctly and assisted me with my issues. Some do not after filling out the form.
    With Scientology, they use a trick called a "Tone Scale". Masters of this method are those you sit in front of on your initial treatments. When each of you were asked, "How does that make you feel?", they look at your tone to the answer and try to bring you down a level or two. It is justified as helping a patient realize the seriousness of their issues that you have addressed. The "Tone Scale" is a manipulator, it is just the first of many that is used by these types of offices. This is rehearsed regularly.
    Now, about how Scientologists treat and program employees. Again, they look for damaged people, physically through trauma or emotionally. Everyone hired has a story and is willing to share it. Scientologists are smart, they don't directly influence the offices, they use "Consultants". These guys come around once a quarter or once a month and help keep the machine oiled and the employees fixed on the prize.
    Scientology works on LR Hubbard's Business Model, stats drive the business. You must go forward and have positive stats each week, Patient visits, New Businesses, New Attorneys, New Trade Shows. To have a negative stat in a weeks meeting is to be ostracized by the management and owners.

    Now for the good stuff internally. Monthly and quarterly, key staff (Marketing, Doctors and "cleared" employees) go on swanky weekend retreats to learn more about the business. This basically means programming. The week of the trip, each of the employees is emailed a 150 questionaire about general "what do you feel" type questions. It is the same 50 questions, reworded 3 different ways. With this test, they call your "IQ" score based on how you answer these and hand you a cute graph that has 9 different "attributes" they track. If you fall above or below any of these set levels, you are fired. They also use a heirarchy system for new employees to become Scientologists through basic pamphlets that the office owner will hand out "at the employees" request. Don't request them or work through the "steps" quick enough, fired.
    So, for the person that said strong personalities don't stay, good observation. For the person that said it seemed scripted, it is. For those of you that say CHiropractic works, it does actually.

    Be safe, be smart and just focus on how to treat your body right. Go to wherever works for you and your health issues. I just wanted to tell you what REALLY happens behind the scenes. The Scientologists work on the Dr's egos and "God complex", employees being absolutely subservient and you the patient naive to ask what the deal is.

    I CANNOT say that Chiro One is one of these Scientology businesses, But, it sounds like it.

    I hope I have helped in a positive way. The concept they use is only good if used in a positive and effective way. I have seen these same tools used to help people, from what I read above, it looks like some of these offices may be abusing process for the sake of a dollar.

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  62. I AM a former employee and I can attest to everything stated above! This is TRUE! PLEASE people..... open your eyes!!! I am not necessarily saying that "chiropractic" is a bad thing, but CHIRO ONE IS! They absolutely DO NOT CARE about the patients..... I'm CERTAIN of this, I observed it first hand for a "very long time". I am not a "disgruntled" former employee, I left on my own accord when I couldn't stand the lack of morals and ethics I witnessed on a daily basis! Take a look at their website, www.chiroone.net and at their "success stories", many of them are written by employees and the clinic doctors!!!!Please help get the word out...... stay away from these people!

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  63. Yes this is true I just got fired from training from this place because I could not say a script word for word.. I was hired by the Dr he told me my start date and to have the right color scubs and shoes when I started, so I went out and bout this stuff around 300 dollers only to get fired from training on my 4th day. I have my AAS degree and have worked in many hospitals and even made mistakes in hospitals but they did not fire me they showed me what I was doing wrong. I really think they done me a favor or them one. I agree with that one girl if you are your own person a nd cant be coached they don't want you.They are a joke!!! I am a firm believer in natural heath and Chiro care but I would never tell anyone to go to one of these chains.

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  64. I have been going to chiro one in lincoln park for months and I feel like all they want is your money. They are really nice to you if you go there often but the min. you have to cancel an appoint. they start to treat you differently, less friendly and just keep nagging about doing make ups. I can't believe I ever spent my money there. They say everyone should have a chiropractic adjustment every day but they are closed every Fri. Sat. and Sun. and if there is a holiday on Monday they are closed on Mon. also. They charge way too much money for no privacy and never consistent.

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  65. If you have been a patient, you may want to contact your insurance company about potential fraud that chiro one is performing. they are charging most patients for physical therapy type treatment that includes therapeutic exercises/stretches and or neuromuscular reeducation. these codes are required to be performed "one-on-one with the practioner". if the doctor has multiple patients at one time or has staff oversight, then they are improperly billing you insurance for a service that was not performed properly and therefore should not be paid. if they did this knowingly, then they are committing insurance fraud and mail or wire fraud, depending on how they submit claims to insurance companies.

    insurance companies take fraudulent billing complaints very seriously, and this one call might result in you and your insurance company recouping hundreds or thousands of dollars from this practice.

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    1. .....OR, what they are doing is, they WILL legitimately bill your insurance for services rendered to get over the loop hole of being accused of fraud (which yes there is a fine line), and just provide a battery of services/test that DON'T necessarily need to be done, so that they can legitimately bill the insurance company FOR that test/service. Hence...NOT everyone that signs up need to get blood drawn...but they do it anyway and justify it as being a "preventative measure"....the insurance company will be billed for the blood draw. Billing the insurance company for various services makes it possible for them to do "discounts" for cash paying/self-paying patients because they know they are making up the difference through the insurance reimbursements....WHICH IS UNETHICAL. Now let me be clear. PAYMENT PLAN is one thing...DISCOUNT is another. Generally, any typical, mainstream medical practice WOULD NOT be able to AFFORD giving a multitude of discounts if even to ONE patient, because it COST to run a medical practice from overhead fees to payroll. Seems apart from the actual "service" that they provide, and well....summing up the majority of experiences with Chiro One posted, the end DOES NOT justify the means...UNETHICAL PRACTICES at the patient's expense...and possibly WITH their health in the long run along with their money that not only went to Chiro One, but the money that needs to be paid for reverse/repair treatment.

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  66. Wow! The comments I just read make me know that I am right about my feelings that Chiro one is just after the money. All the comments are right on. I've been going to them for months and now I just can't stand going there any more. I feel so strongly about it I am going to complain to their corporate office and the BBB and tell everyone I know and everyone else should too. At Chiro one you have a so called appointment that 10 other people have too and when I first started going there they told me I had to be adjusted first, then I had to do my exercises and sit in the chair were you lean your head back for 5min to hold the adjustment they just had done and now 2 months later if they get too busy they tell you go do your exercises and then well adjust you. It's a bunch of B.S. It's a meat market where they shuffle you around to keep you busy while they milk everyone of there money. Just go there and you will see how bad it is. I once heard the chiropractor tell a man that he shouldn't go to a doctor because all they want is to steel his money and the man was telling him how bad his pain was. Well I never saw that man again at Chiro one. He probably came to his senses like I did. They do give all chiropractors a bad name and YES they are scam artists they all say the same B.S to make you feel bad. The last time I went there a asked if I were getting better and they said I was still in a critical state and need to sign up for another 36 week at 1500.00 Well I feel fine and don't need them.

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  67. I've been going to chiropractors for over 25 years and in my travels have probably seen as many chiropractors. I've been to small private offices, offices with "communal" care & p.t. and "communal" offices w/out p.t. A few of them have had the hard sell sale approach of "Chiro One" with glossy packaging and payment deals. I believe in chiropractice care. I like the educational Powerpoint presentations and the feel good papers you get from Chiro One. Oh, I have been a patient there for over 3 years. I appreciate being able to walk in on a calls notice and have a friendly "programmed" voice (as you say) greet me with "Come in anytime". Or being able to call in and say "I can't make it today, I'll try for tomorrow" and not be charged for canceling in less than 24 hours notice. It's not for everyone. Yes I do have private insurance and I started with 3X weekly w/P.T. Now it's only once a week and I can tell when I haven't been. I get in and out and it's up to me to do my therapy at home with the equipment I purchased there. Though you can do these exercises at home with out the equipment and they tell you this. Yes my insurance gets billed regularly and I get this sent to me weekly from my insurance company. My co-pay is spread out for a 3 month period and is quite low now. The communal feeling is part of the nurturing. If you tell your chiropractor what has been bothering you for the week, they will address it differently and you won't get the "cookie cutter" treatment (that always works for me). I can't bad mouth them. I recommend them to others. I have seen an unfortunate turnover of favorite workers at my Homewood Flossmoor office but I truly appreciate Dr. Jeremy and the rest of his staff. They help me keep my "act" together. Yes it's a business but they strive to keep it as personal as possible. IF it's not your cup of tea, go elsewhere, you will still pay for that amount of care. Thank you Chiro One! G. Watson-Foster

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  68. Chiro One is a scam. They treat patients like units in a conveyor belt, the faster they can get you in and out the more money they make. They make outrageous claims that if you dont get chiroquacktic help you will die of cancer and and only they can help you. If you see them run the other way as fast as you can.

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  69. Unlike the other posters here I will name names. Chirag Shah (the head Chiro of the Burr Ridge clinic) does not respect patient privacy. He will show you other peoples reports in an attempt to make a case as to how Chiro One's treatments are helping patients. Besides being a TOTAL violation of HIPAA laws, how is one to even agree with his "evidence"?

    It is the case of the Emperor having no clothes. You really cannot even notice any improvements based on the x-rays, and as a lay person are in no position to determine if there has been structural improvements, and what the effects of those structural improvements might be. Often Dr Chirag will attack you verbally if you question him, and he will berate you in front of all the other customers since Chiro One has an open clinic i.e. a get-them-in-n-out-as-fast-as-you-can clinic layout.

    He will claim to be the expert and you are only exposing your ignorance by questioning him. If your questions are well thought out, and can hold your own with science; say you question the lack of evidence, or ask him to reconcile his claims with what is well known medically, then he will argue that science has not reached a stage where it can quantify the flow of nervous energy and therefore the improvements in nerve transmissions due to chiropractic cannot be directly measured.

    Yet his clinic has a poster emblazoned with "Chiropractic works like Gravity whether you believe it or not". Except that I can prove gravity exists but he cannot prove chiropractic has a net positive effect on a person's health.

    There is another incident that exposed Chirag's hubris. Chiro One had enrolled 25 or so employees from CNH, a company that manufactures earth movers, by screening at CNH's annual employee health and wellness benefit fair. Some of those patients missed their Day 1 appointments even after being rescheduled multiple times. So Chirag takes it upon himself to ask the other patients who who showed up for their Day 1s and eventually signed up for the 12 week "treatment plan" as to why Persons X, Y Z etc did not show up for their Day 1!!

    How did he get the authority to reveal the names of people to other patients? Would you like your cardiologist asking your boss why you missed your appointment (if your boss happened to be a patient at the same clinic)? Besides this violation of patient privacy the Burr Ridge clinic kept making persistent phone calls to those employees who never came in and therefore could not be enrolled into Chiro One's expensive 12 week "treatment plan". This continued to a point that the employees complained to their HR departments. Eventually CNH banned Chiro One from further screenings at their employee benefit fairs.

    While this might seem like an isolated incident, it only shows how Chiro One has zero quality control. Every single commenter on this website seems to have gone to a different clinic and has some kind of horror story to narrate. I have heard about the Romeoville clinic chiro making suggestive comments about an attractive nurse while delivering a presentation about Chiro One at a nursing home. Needless to say no one signed up and when the chiro was told that his attitude was the reason for the poor enrollment he shrugged it off by saying "it is their loss".

    Do you really want to go to Chiro One even IF you believe in chiropractic?

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    1. I MUST SAY and admit that, my initial research began because I am currently seeking to break into the administrative side of healthcare and saw a job posting for Chiro One. Needless to say, the position that was posted at Chiro One did not require experience to begin (which was a plus for me because I have NO experience working in healthcare at all) so I saw it as a "foot in the door" opportunity. What made me begin to think twice about pursuing the position is, I was invited for a GROUP interview with Chiro One which is noted to be required before being "selected" for an individual interview. Now...I MAY NOT have experiece working IN healthcare, but through education and really good old common life knowledge, I had just pause because I really thought to myself, WHY would a healthcare facility want to do a "GROUP" interview on prospective employees?....I mean NO privacy for even the candidates?. The last time I went on a "group" interview, it was in the late 1990's (my very first attempt at finding a job right out of college) that advertised as if they were seeking management trainees when the catch was for people to sell "high quality" chef knives DOOR TO DOOR...YES...in the 1990's as in, WHO in their RIGHT MIND would actually go door to door pushing KNIVES in order to obtain a sell???....Talk about going to some random stranger's house with your own murder weapon in tow. Yet the gimmick was, those that sold a certain amount of knives will be advanced to the management trainee level, followed by managerial status where all your dreams come true and you drive an expensive cars and vacation to Florida and around the world and gain even more perks when you reach executive level...just lies....ALL LIES and MARKETING TIDBITS....hell I knew it from the moment they mentioned selling knives but being new at the whole job searching ordeal at the time, I humored them and listen for my own learning sake and made for a damn good actress. I was "offered" a position after the whole "group" interview process, smiled and thanked them politely (knowing it certainly wasn't for me, but I didn't tell them at that point that I wasn't interested in the position because I would end up staying even longer while they get someone to convince me as to why working for them would be the greatest thing in the world)and of course after the whole ordeal, I got myself OUT OF THERE and NEVER looked back. Thus, attempting to read up on the company prior to interviewing, here I am reading the various CAUTIOUS, NEGATIVE post (FROM PAST EMPLOYEES TOO)about this company that I was considering interviewing with because "it's in healthcare"....I am NOT continuing to pursue employement with this company.....these post just seal the thoughts and questions I had (resulting from "group" interviewing invitation....for a healthcare facility(???)and confirms my worse suspicions....GIMMICK, GIMMICK AND MORE GIMMICK...MARKETING TACTICS AT PLAY....and I just DON'T have MORE time to waste.

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    2. Ha, I got suckered into going to one of those 'group interviews' for the knife-sales company too! I'm so happy to be older and wiser now.

      Good luck breaking into healthcare. A huge part of healthcare jobs is networking. I worked for an insurance company for two years, and that got me into a physician's network for six years. All on the administrative side of things. Getting your foot in the door is the important step; make some connections and you can really move!

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  70. Surely the few who've had bad experiences will post problems in attempt at retribution, and those few when held up to the myriad that have positive experience and thus don't feel the need to spam a site with rhetoric are the silent, content and happy ones. Such is the nature of all of these "scam" watch sites.
    If you're a pessimist at heart then you'll frequent these places and be the squeeky wheel in attempt for grease, where you'll get exactly what you want. Be negative and that's what you'll recieve. Especially when it comes to health care. Be positive in your outlook and see the good in people rather than a "see! I told you so!" approach to life and you will have what you want to be. A patient/doctor relationship of communication and mutual growth/respect/health.
    Go and see for yourself how a place works, make your own mind up before getting worked up over heresay like it's 12/23/2012 and it's all going to stop because someone posted it on the WORLD WIDE WEB.

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    1. Just as an FYI, this isn't a 'scam' watch site. It's my personal blog. I wrote about Chiro One because it left a really bad taste in my mouth and I couldn't find any other information about them on the internet. While I do agree with you that in general people tend to complain more often than they tend to praise, it still speaks volumes to me that I wrote this post on my small personal blog, and years later people are still seeking it out and leaving comments with their own negative experiences. Even if there are DOUBLE the positives that aren't being shared... this many negatives about one company really tells me something, and that something ain't good.

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  71. So as a former Chiro One patient, "Cult, Scam, Fraud" whatever you call it, Yes it is. Chiropractic Care itself is great, it works, it is not the end all, but it is a great asset to anyones health. The Scam and Fraud is in the company. Not the innocent marketing folks you see in the gyms, grocery stores, walgreens, at healthfairs, etc. nor the Chiro technicians, those people, quite honestly hate what they are doing, ask any of them, but they need a job, and Chiro One will hire anyone, literally anyone that is decently educated and has all their teeth. (a friend's boss from Chiro One literally sat at the table with them and said no to a women because she had a couple teeth missing) Anyway, EVERYTHING is scripted. Every person in every role in the marketing field and in the clinic MUST go by their script INCLUDING the DOCTORS!!! SO yes Chiro One is an assembly line, get 'em in and get the $$$ But Chiropratic itself is great. As far as their fabulous $20 offer for (a $400 value)its crap. Anyone that walks in off the street gets the same thing you get and never has to even pay the $20. 99% of the Chiropractic groups will offer you the same evaluation for free. Do yourself a favor and go find a Real Chirorpactor that truly cares about you and not about their Fab 7 company "creators" being able to go on their monthly trips to exotic places and buy their multiple foreign cars and then spit on their employees when people don't want to sign up. Oh yeah and to top it off, they have higher level employees telling their "teammates" that they are the cause for any negative bad or wrong that happens to them or their familys, that they "attracted" it, EVEN CANCER. Could you imagine your boss telling you that YOU ATTRACTED YOUR DAD'S CANCER TO HIM. Sick company.

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  72. It is a scam - they bill you upfront, 3x a week for 12 weeks, and after a couple of weeks if you want to terminate it, you are sh*t out of luck because they won't prorate and refund you anything. So you will be forced to go for all 36 visits or forfeit your money.

    When was the last time a real medical professional billed you upfront for future treatments? Even orthodontists bill you as you go. Does Chiro One own a crystal ball to know that you will need exactly 36 treatments and not 30 or 40? Go to a chiro that bills you per visit, that way if you take a 2 week vacation then you don't miss out on 2 weeks of "adjustments" you have already paid for and that will not be reimbursed because you had the gall to go on vacation and miss Chiro One!!! No kidding try it and see how they squeeze you dry.

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  73. I've posted this before and will post it AGAIN.......Chiro One operates with NO ETHICS and their "doctors" have NO MORALS!...PERIOD..... wake up people!!!!

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  74. I am a huge believer in Chiropractic, having been a patient for several years...it really works...very well,,,with the right care!! I was immensely turned off by Chiro One because I don't feel that good Chiropractic care should cost anywhere near the amount they charge. They

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  75. Perry Williams, D.C. Winchester ChiropracticSeptember 20, 2011 at 9:51 AM

    Hello all. I am a chiropractor and I'm sorry to say that I hang my head when I see a Chiro One center pop up. They are very, very polished and although they do employ some very nice local people and occasionally have great chiropractors working for them, their entire philosophical model and business model are very, very much a scam in my opinion. Talk to your doctor. As much as 30% of my practice are referrals from medical doctors, orthopedic surgeons and neurosurgeons. I have worked high school, college and Olympic events as a sports chiropractor and we do not follow or use any of these "tactics". Chiropractic is a great, great field of healthcare but the way they do it, takes twice as long and costs three times as much. Be very, very careful. Chiropractic is very effective and wonderful. Find a friendly neighborhood chiropractor that lives in your town. Ask a friend, ask around, a good one will pop up. No pun intended :)

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  76. Like all other health practitioner's I'm sure they play a role in helping people with certain aliments. That said I do feel that they push their ideology, well much like lawyers that advertise on TV.
    Doctors in demand don't hawk their goods - so I question if there is really a need for their services per their free evaluation AND finding something wrong with you when you feel PERFECTLY fine.

    I happened to stumble on this blog while doing a search - to the author - I was wondering what kind of coffee it was that was being sold for $30 a box and how much was in the box? Feel free to send an email to bass112777@yahoo.com Please put Coffee Answer in subject line.
    Thank you.

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  77. Wow, were you tapping my cell phone today!? I just had this same conversation with my mother-in-law. I FINALLY (after weeks of them hunting me down) went back to Chiro One for my follow-up consultation and I sat through the information session along with 2 other potential patients and couldn't help feeling like I being "sold." A lot of open ended questions with obvious answers meant to make you think. A lot of nod and agree statements to ensure you are on same page. A little personal feel good story at the end-yeah, we were being sold.

    Then the one-on-one sealed my suspicions, they were trying to get me to buy a Florida timeshare. I knew it was a hustle when they showed me a breakdown of costs for services which left me with a $8000 bill which the doctor was able to magically reduce to $600 because he "liked me" and wanted me to get the care I desperately needed. That's classic scam- bid high, sell low. This makes the buyer believe that they are REALLY getting something valuable and it stimulates a bond between the scammer and scammee because now the scammee believes the scammer genuinely has their best interest at heart.

    They wanted me to sign a payment arrangement and get started immediately but I reminded the appointment setter (FOR THE 3RD TIME)that my insurance had termed and that I should wait to January. This is when the doctor, who was nervously pretending not to be listening to our conversation, offered to waive the insurance portion if I was not covered. WTF! Who has EVER heard of a specialist gifting $14,000 worth of services to a patient just cause. My internal red lights were turned on at the group meeting, they began to blink during the one-on-one, but now they're rapid flashing and the siren is going off.

    I agree that chiro care is important but don't like being hustled. I'm going for a second opinion.

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    1. The reason for my replk is, I was surfing around looking to see if others had posted comments about Chiro One, if any lawsuits out there, etc...I worked for Chiro One. I was sold a bill of goods about how fantastic the job was going to be and the loads of money I would make (commission) on getting "new meat" in the door. Best part was I got free care for myself & family. However, I left there over one year ago and have returned to a "real" chiro doctor who informed me that I have a degenerated disc, Chiro One never told me that! Maybe because I got free care and this would have set them back quite a bit.
      The meetings that we were forced to attend were "cult like", sell, sell, no matter what, we need new patients! Every clinic has a quota they must meet, each clinic has, what they call a "marketing team" of 8+ people setting up tables in stores, at events at your workplace, putting pressure on to get your $20 and make an appt. They overcharge for adjustments, the therapy is a joke, and force you to comitt to 3 months of your time or they won't even talk to you. I tell EVERYONE I know not to go to them, find a real chiropractor, not a chain of rich high up the ladder executives getting fat rich! Chiro One is at least doing a favor for all the other chiros, they educate people and hopefully will go for care down the road somewhere because chiropractic does work 100% of the time!

      Delete
  78. I was once a co-worker at Chiro One Wellness Centers. They have no respect for their Chiropractic Assistant and Chiropractic Techs and even corporate staff. I had to transfer out of one clinic because I was having stuff thrown at me (yes the doctor threw stuff at me and swore like the devil screaming at the top of their lungs.) Few years later a different Doctor started to swear at me and threatened to harm me. For any doctor no matter who they are this is not acceptable! Doctors should NOT treat their staff this way at all. I can understand having a rough day but for crying otu loud the staff is the one keeping the office, clinic or whatever together. I was physically and mentally abused from this place.

    Many more times have I heard gossip going around between doctors about patients and giving patients sexual nicknames that is not appropriate even if it was or was not in front of patients. Talk about patients (while the patients are within the building) happen as well.

    You can even tell when a doctor favors one patient of another. Even more so when a corprate personal favors a doctor, ca/ct or corp staff over another.

    Its a sick sick game! I learned after 2 years and few months working there that there is NO REASON YOU NEED TO TAKE X-RAYS EVER 3 MONTHS!!! THE CHIROPRACTOR SHOULD KNOW WHAT IS GOING ON WITH THE BODY JUST BY DOING A FEW EXAMS. THE ONLY TIME A FILM WILL BE NEEDED IS WHEN THE DOCTOR THINKS ITS A NESSECITY OR AFTER ABOUT A YEAR THERE.

    Also, as an FYI TO ANY FUTURE PEOPLE YOU CAN DENY FILMS TO BE TAKEN OF YOU!! THEY ARE JUST CHARGING YOUR INSURANCE SO THEY CAN SUCK AS MUCH MONEY OUT OF IT AS THEY CAN!

    Do not go...

    *** I BELIEVE IN CHIROPRACTIC BUT PLEASE!!! I HAVE WORKED IN ANOTHER OFFICE WERE YOU CAN GET MORE WORK DONE ON YOUR BODY WITHOUT HAVE TO PAY OUT THE BUTT FOR 3 THERAPIES!.... TRY GETTING ACCUPUNCTURE, 1ON1 THERAPIES, ADJUSTMENT, MASSAGE ALL FOR THE SAME PRICE CHIRO ONE GIVES YOU!!! THERE IS CHEEPER PLACES THEN THEM!!!!! THEY ARE JUST TRYING TO GET YOUR MONEY!!!!! ****

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    1. I also worked for Chiro One, I tell everyone I know not to go to them, choose an independent doc that graduated from Palmer. Chiro One is a joke, money hungry, cattle call patient process, quota based crock of a corporate business! I had to search out a new chiro, because now I am hooked, I know it all works (the only good thing that came out of that job), I was informed that my L4 is 70% degenerated with spurs in lumbar & cervical. WTH?? My Chiro One doc NEVER said a word about that, so now I have some serious work ahead of me and tons $$$$ out of my pocket. I hate Chiro One!

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  79. I go to chiro one and love it. One problem I see with most posts here is they didn't go through the program saw it from the surface and decided it's a scam. I too was concerned about the open tables I was surprised by it totally but my wife and I gave it a try and my wife ons only $100 for 3 days for 3 months you do the copayment math not a scam. Also with my wife included they took off an extra 10% off everything again not a scam. You can say what you want but doing the workout there instead of at home or saying you did it but didn't because you just didn't have the time at home. My 3 months are over and I fully intend to sign up again

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    1. It's only a matter of time and you will see how they forget who you are and you feel like just a number.
      I have No Doubt whatsoever that they have their own employees write positive entries here. I would put nothing past this group of Doctors!!! Additionally, they have no women at the highest levels of the Corp. That is proof that God wants to protect women!!!

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    2. I mean no disrepect or insult but....as I've posted earlier, the "discounts" ARE NOT REALLY FOR YOUR FAVOR. They KNOW they intend to make up the difference with what they continuously bill the insurance company...WHICH IS UNETHICAL. So they make you feel "special" for the time being because you're brand new...they need to keep you on bait. NO ACTUAL MEDICAL PRACTICE GIVES DISCOUNTS. This "favor" quite frankly is just a ploy TO get you to sign up again...and believe me...it didn't take an experience with Chiro One to draw this conclusion.

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  80. As a former Chiro One Employee I have to say I loved the company. As being one of those person out there marketing the $20 visits I can say many of you are dissapointed with the company because of that. It is not an easy job to have and I loved reaching out to people so they could experience chiropractic care. It sounds to me that many of you were shocked with the sticker price of becoming a patient which tells me you probably did not have insurance. Chiropractic care is a great way for people who do not have insurance to maintain a healthy lifestyle. If you were that interested in becoming a patient you could have worked with the doctor on a reasonable price, or come back the next day with what you could afford. This would have shown your interest in becoming a patient and being committed to getting help. The only reason I left the company is because my husband and I moved out of state. The chiropractor I work for now is also a corrective care subluxation based chiropractor (I am also guessing the negative comments on here from fellow chiropractors are just crisis care, so they have the only fix what hurts model instead of fixing and maintaining model) (shame on you for not supporting ALL chiropractors) and raves about chiro one. He can not wait til they begin opening clinics in Arizona. I would give Chiro One a 100% and recommend to everyone to sign up for a $20 visit to learn more about their health. Tell me a medical doctor who would do that?

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    1. Easy, I know HUNDREDS! of Chiropractor Dr. that will GLADLY! do an exam for free( and not charge $20) to see what is going on. Sorry to say but Chiro One uses the "Integrity" model. News flash! there is a company out there (called INTEGRITY!) that has been teaching other chiropractors about this "Model" chiro one is taking and saying that "They made it all up" they did not, they got it from other people and not giving credit to the correct people.

      So people have insurance and pay $100 for 3 months. Yeah, but $2520 for people who do not?!?! COMMON!! almost ALL the doctors wont take in the consideration of the persons financial situation! What if they are like me? (not going to state my issues on here but they are BAD and want chiropractic.. I CANNOT afford $2520) I worked in a different chiropractic office he was charging LESS waaaaaaaaaaaay LESS!!! then that for people who didn't have insurance. Not to mention the people working there were 100x better then in chiro one. Chiro one only has 3 basic therapies that really do not do much just very BASIC BASIC stuff. The other chiropractor I worked for had CERTIFIED! PHYSICAL THERAPISTS (something the CA/CT at chiro one are NOT!) giving them REAL therapies (and giving TRUE!!!! ONE ON ONE ATTENTION) that target them better then the "generic" one that ever single person comes in for (like chiro one). ANOTHER NEWS FLASH! not everybody is the same, everybody has their own problems there for they should ALL have different exercises to help with their spine!

      So you look at how much you are paying out of pocket and think "this is awesome!" Why dont you ask the billing department on what they are billing out or better yet ask your doctor... EVEN BETTER ASK THE INSURANCE COMPANY. When you add it all up, after your first care they have sucked everything out of your insurance getting all the money out of it. Not to mention if your doctor "does not care" like the 2 in chiro one I have worked for was, they will just copy and paste the SAME LETTER and mail it out to the insurance company. They will just change the he to she, the name, age, and weight. Wow! shows that doctor really cares for the patient! NOT to mention ITS NOT THE DOCTOR TYPING UP THE LETTER ITS ONE OF THE CTs.... THAT CAN BE A MAJOR LAWSUIT! ASK PATIENTS ASK TO SEE THE TYPED UP LETTERS THEY ARE IN YOUR FILE, SEE IF THEY LOOK THE SAME, IF SO YOU GOT SOMETHING!

      Once again if you read... I AM FOR CHIROPRACTIC! I LIKE WHAT THE DOCTORS DO, GO CHIROPRACTORS! YOU STUDIED HARD YOU DESERVE TO DO WHAT YOU DO!!!!! Chiro one is just 100% Scam! They suck your insurance dry, talk crap about patients right out side the door they are at, treat the team horribly (HOWEVER NOT ALL THE DOCTORS). I have even heard doctors say "I am not going to treat them because they dont speak English" or "I am not treating them because they just look like asses" or "I am not going to treat them because they are doctor shopping" As chiro one stated TIME AND TIME AGAIN!!! No doctor is to turn away a patient unless they are under certain guidelines of "Have a contagious disease (ANY doctor CAN refuse on that one), Violent, or whatever else they written down" Wow I thought Chiro One was supposed to be IN the community NOT turn certain people AWAY!

      And see, your talking about Medical Doctor... NEWS FLASH CHIROPRACTORS ARE NOT MEDICAL DOCTORS!!! they are not even recognized by the medical board! sooo.. there for I cannot give you a medical doctors name... but I do know that if you want to have a meeting with a medical doctor to talk (not get treated) they will GLADLY! sit down with you and educate you.. I have had that happen MANY times with a MEDICAL doctor and not have been charged...

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    2. "Tell you what medical doctor would do that?" AN ETHICAL ONE. ETHICS IS THE CORE OF HEALTHCARE. Look, I was invited to participate in a "group interview"(???) I frankly have my reserves and WILL NOT participate because I KNOW it's best to go on my suspicions and these post seals it for me...majority DOES rule, and majority of these post ARE NEGATIVE from ALL angles and ALL corners. No disrepect, but your post from a previous employee point of view is RARE....I'm YET to read another post like yours and I really don't have the day to read EVERY comment.

      Delete
    3. To the long post above and to all the bitching going on, you have some serious core issues with money. Your problem isn't Chiroone. Its the fact you want something right now for free. I can bet that you live your lives bitching about everything and everyone. I can also bet that a $120 dollar a month gym membership is a scam too! Well, get some positive energy books and ask God to get the demons off your back!

      These posts are ridiculous.....you drive a brand new car off the lot, pay interest and lose thousands on it the minute you buy it....if everyone listened to your poor mentality we would be in horse and buggy! Get to work and pay for your health!

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  81. The price isn't the main issue I hear here. Seems like one of the main issues is the fact on how poorly the offices are run and how rude the doctors are.

    If you are supposed to promote health and well being, why would you bring a dog into the clinic? I read that one post and that just made my mouth drop. Do you see Dogs in other health facilities... no... why should there be a DOG!! RE-LEAVING ITSELF ALL OVER THE OFFICE!! that is just wrong and unprofessional.

    The other thing I had read here it seems that there is doctors that talk ill about other patients and to their staff. I am sorry but if it is supposed to be a "Family" clinic with "Good feelings" why is the doctor yelling at the staff and talking rudely behind patients backs? That is just wrong and uncalled for. More so if the doctor is talking ill about a patient WHEN THEY CAN HEAR THEM!

    It sounds like to me they blow smoke in your face to get you in the door.

    Also, I am sorry but I know many Chiropractors out there that WILL NOT charge you $20 for an exam and OTHER chiropractors that will do more work on you then what they have to offer at a CHEAPER price.

    I am sorry but it does sound like chiro one only cares about them money. If they cared about the patients and their health, money wouldn't at all be an issue for the doctor. If they care enough for the patient they will lower the prices as far as needed. Makes me throw up hearing that people are paying MORE then their co-payment at times.

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  82. I have been going to Chiro One for about three months. I believe that I have experienced some improvement. They do have a somewhat hard sell and the staff admits that they are scripted but guess what any businesses like that would be. They are a chain and that is part of quality control. I have had 2 different doctors neither of which were unapproachable but I assume that varies from office to office, The staff are pleasant, the offices are spartan and open. If one doesn't like the an atmosphere like that it would be unappealing. They do push this kind of new ageish philosophy that I don't buy but others into but other patients seem to like but it's not an integral part of the treatment. They do talk about how chiropractic can improve your overall health which seems like a big stretch to me but I'm not going there with an expectation they can cure depression cancer high blood pressure or something like that. i did go to a chiropractor years ago and the amount of time they spend adjusting me seems no different, most people appear to get similar treatments though I have seen individuals get personalized treatment and I have on occasion too. They suggest people bring in their children for which I am skeptical but I think that goes with the whole chiropractic as a holistic preventive medicine thing. I don't know that I will sign up for the chiropractic for life thing but since my insurance covers must of it and it seems to be doing some good I'm continuing for now.

    I like to point out I really don't think that the majority of people who have posted here actually understand medical billing. I have been to physical therapists and orthopedic doctors. I have seen my explanation of benefits (EOBs) from the insurance company. They are no different from the EOBs I received for my chiropractic treatment.

    A completely useless series of cortisone shots for golfers elbow cost me $110 a shot. The shots took a matter of 2 minutes to administer. They were considered surgery so I had to pay a significant part of the bill even though I have good insurance coverage. Physical therapy treatments are billed in the same manner as chiropractic treatments with similar pricing for "therapies" such as receiving 5 minutes of ultrasound message or 10 minutes of exercise with what are basically large rubber bands.

    I saw a neurologist in Libertyville who covered his office walls with pictures of himself including the cover Chicago Crains Business magazine. He saw me for 5 minutes, sent me to a get a 2nd set of MRIs on my back even though I had had a series done a month before seeing him because "The MRI clinic I am sending you to produces better films" and as it turns out he owns so he could milk my insurance for all its benefits. He gave me a prescription for Lyrica, a horrible drug by the way, and told me to come back in a couple months. My prescription ran out and I asked his office for a refill but his incompetent staff failed to renew it so I had to go off the prescription cold turkey something warned against on the prescription bottle. Needless to say I never went back

    I have had terrible experiences with doctors at the Illinois Bone and Joint Institute, which by the way is just a marketing branding scheme. All the clinic are actually independent practices. One doctor who treats one of my co-workers and whom I saw briefly until I realized he was a quack has submitted my coworker to numerous unnecessary surgeries. He is a money grubbing low life who would risk his patient's life for a quick buck.

    I went to another Illinois Bone and joint Clinic office for my golfers elbow and got the useless shots plus a couple useless arm braces. Why I was prescribe these treatments id beyond me since a quick look-up on the internet show that real peer reviewed studies show these treatments are ineffective.

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    1. I used to work with IBJI through a physician's network! I wonder which doctors you saw? I would recommend trying Midwest Orthopaedics at Rush if you weren't happy there, or M&M Orthopaedics. Both of them have some great doctors.

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  83. Um, ma'am, welcome to the world of business/health care. Scams are out there. Although this company has done wonders with so many people, perhaps you are just very easily led. There's no need to "cry" about it. It's called life. Sorry, no tears for you.

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  84. Can you cancel once you have signed the 36 week agreement? I have not gone in for my first adjustment and I am having second thoughts about going.

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    1. You can cancel yes. However, they will put you in the room and try and haggle with you. The Doctor told me to go in and do that dirty work for them a few times. Told me what to say.... basically gave me guidelines.

      I will just let you know... there is other chiropractors out there that will give you BETTER therapies that are tailored to you. Not the same ones everybody does.

      When you walk in there, look and watch to see how much of a revolving door it is. Pay attention to how much time the doctor spends with the patient and how quickly they will walk back into their office without a second breath.

      However, I will not say ALL the doctors at Chiro One are like that... but a good amount are! May I ask which Chiro One you are going to or the Doctor?

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  85. I like that you were told about the process before going through it. I wasn't. After going through the entire intial process I went back today to have my 1-1 session. However, I was 5 minutes late and was told that I needed to reschedule because he had already started his day. I was confused so I Googled and came across your experience. THANK YOU!!! Had I known, I wouldn't have signed up for the $25 special in the first place. I just called to see if they could release my xrays since I have a chiro brother in-law coming into town, the answer was no. So I asked if they would call me if anything was significantly wrong and the answer was, 'I beleive so'. Off to find a new Chiro! Unfortunatly, I just don't have the time to sit in a 90 minute session before knowing what my treatment plan should be.

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    1. Just so you know they cannot say "No" to having your x-rays. There is a sheet ALL THE CLINICS HAVE.. saying that you can have the films for 30 days. You will sign it off and date it, they will erase ALL the markings on it and they WILL call you or contact you if they have not seen the films back within 30 days.....

      If any doctor from chiro one says "No you cannot have your films" call bullshit out on them.. tell them a former employee of chiro one said there is a form you CAN sign to have them released to you for 30 days and all they need to do is take all the markings off the films, put the films in a different x-ray envelope and place the date on when they should be returned to them by....

      that fucking pisses me off when I heard the doctor I would work say that all the time! THERE IS A FUCKING SHEET THEY CAN USE!!! TO ALLOW PATIENTS TO TAKE THE FILMS!!! WHY THE HELL WOULD YOU DO IT FOR OTHERS AND NOT THE REST!!! blows my god damn mind!

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  86. I really wish I would have read this before I wasted my time on this quackery. I felt something was not right when I walked in and it looked like a day care center. Not professional at all, music blaring, and patients were being treated in the open. Then I get a "tour" and xRays taken. I have to come back 2 days later for a group class?? I'm sorry, but my time is important, and if you need to do an hour long sales pitch to brainwash me that all my problems are from a miscurved neck - well then I don't need your BS. Then, to top it off, they tell me I need 3 visits a week, it will be over 10k, and they are only open from 6:30-9, then 10-5 Monday through Friday. I'm sorry, I have a job and can't come in those times. The Dr. tried making me feel bad about it! Telling me things such as, "well, you must not care about any of your family members if you don't want to get healthy". Sorry buddy, Fuck off. This place should be shut down. It is a scam and I am so sorry for those who have been suckered in.

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  87. monkey see monkey do. People that dont think for themselves go and do what other people do instead of checking it out for themselves. People who believe in the popular thinking. Chiro One will not please everyone of course. But have they helped shit load of people? fk yeah they did.. duh?! how else can it still be expanding and opening more clinics? It's the people that don't realize what corrective and wellness chiropractic care who want a one time fix that don't buy into this shit. Expensive? are you stupid? do you know how much all chiropractic doctors spend in their schooling to get the fking degree? its the same fking shit as med school. they are in debt. people devalue chiropractic because they are naive and are still brainwashed by the medical model. "GO TO THE FCKING DOCTOR WHEN YOUR IN PAIN" haha good luck with that. People will be mad and always will be. But chiro one is out for a good cause. u mufuckers just need weigh where your'e spending your money on.

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  88. They have fixed me. I used to have chronic back/neck pain and occasional problems where I couldn't turn my neck for a few days. After a few months at Chiro-One, this issue is just a memory. I continue to go, cause I have experienced that it works, for me. Someone here said to go to a medical doctor instead. Well, I went to my primary care physician about this years ago, and all he wanted to do was prescribe anti-inflammatory drugs, and if necessary, surgery. I'm glad I went to a chiropractor.

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  89. ok... from what I been recently reading is that Chiro One will screw you over and FORCE you to do things you do not want to do when you do not have to do them. They hide things from their patients tell them they cannot do/have something when you can. They will charge whatever they can on you to rape your insurance.

    I am sorry to say but I have done my research. They are opening more clinics out of state because the exhausted what is here. There are many clinics that are only seeing about 30 patients a day here in illinois. They are expecting them to see about 500 a week.

    So now knowing this. How come I looked up over chiropractors and they are seeing about 200 a day. I think the reason for this is, is because they are not screwing their patients over out of treatment. They are PRESCRIBING THEIR PATIENTS SPECIFIC "THERAPIES" and not the same drowned out therapies you see the patients do at Chiro One EVERY SINGLE DAY, EVERY SINGLE PATIENT, EVERY SINGLE SECOND!

    I once had a chiro one doctor say right to my face when I brought in some results from my other doctor.... "let me see that, you do not know how to read it so dont say that there is nothing wrong with you." Ummm excuse me, I spoke to my doctor and anybody who can read and see that it said all over it "Does not show any.....(whatever)" or "(whatever) looks good".... yeah nice way to have a doctor talk down to the patient.

    Open your eyes people... Does your regular doctor perscribe you the same thing he gives everybody.... No he gives you what will be good for what you have, not for what you dont have.... this is what chiro one is doing.

    Now, if they are out for a cause they wouldn't be focusing how many clinics can they open up in a year... they would be focusing on their clinics in illinois, learn how to make it better for their staff and patients... figure out how they can add other things like, acupuncture, physical therapists (LICENSED! no, 1 month trained GED girls/boys), actual medical assistants (Not 1 month trained high school graduates) messages, ACTUAL LICENSED X-Ray Techs (not 3 weekends of jammed info that should be learned in 1 semester and then take a state test that will be grated to the ones that BARELY pass it).

    If you want to trust your spine to these people that will get the kids who just walked out of high school, train them like drones and require the high school kids that just graduated to study radiology in 3 weekends then take a state test to become a limited x-ray tech... only to then take x-rays of you that could possible have over radiated you. That is fine.

    All I know is I would rather go to a chiropractor that actually has 1-2+ year trained staff that is an actual medical assistant, physical therapist and x-ray tech... then put my life in hands to people that only have 1 months worth of training... those who dont know the muscles of the body, the functioning of the body and more other than the doctor.

    I am happy for those who see results... but honestly.. I give a well clap to those who trust chiro ones untrained unprofessional staff with their lives.

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  90. I went to a different chiropractor a few years ago and they also charged my insurance and I also had to make monthly payments. You also did your exercise therapy in a room with everyone else. I stopped going and ended up with worse problems. So I signed up to Chiro One because of the convenient location. After six months of treatment, I feel 90% better, being able to stand for a longer period of time without knee, leg and back pain. My blood pressure has also stablized to a normal range. It was high before. Unfortunately, a lot of these companies are looking for new patients, including physical therapy places. I have been satisfied with my results and never felt pressured to bring in family or friends.

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  91. I have been going to chiro one for three months. They worked with me when it came down to the payment plan. It was actually a Lot cheaper then the other chiropractor I was seeing. The adjustments are quick but they are efficient. My pain has gone away and I'm excited to see the improvements in my spine at the end of my sessions.
    Every business is out to make money, some are more obvious with their unethical behaviors than others. I'm perfectly happy with my chiro one experience. I don't need to hide behind an anonymous post to say that!

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  92. Chiro One is nothing but a chop-shop preying on people with back pain and their insurance companies. The "doctor" spent less than two minutes with me and that is how it was with all patients. Beware of any "doctor" that tries to sign you in to a CONTRACT for your treatment. Lets leave contracts to cellphone carriers and keep it out of chiropractic care. Needless to say Chiro One did absolutely nothing for my back pain but I did manage to get a pinched nerve in my neck from the treatment. I see there are a few Chiro One shills posting here, or completely lack an understanding of the kind of corruption that lies in this industry. I'm sure they have managed to help some people but they have also managed to rip off quite a few. I know what its like to live with back pain and one is willing to try anything that might help. I would suggest going to a chiropractor with a good reputation. If a doctor tries to get you to sign a contract because that will "save" you money, do yourself a favor and walk out that door.

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  93. I listened to the lemonade stand and participated in the roadside test, but what can i say, she was cute and i wanted her number ;) luckily I have had plenty of encounters of this type of thing and ALWAYS do my research first! which is the wonderful public review blogs, boards, chats, etc. thank you for saving me 20 bucks, I'll buy a case of Corona light to ease my suffering haha!

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  94. I am a nursing student and have never heard that having your back fixed can help with your diabetes! Most suffer back pain due to poor posture, sleeping wrong, working hardphysically, or due from overweight. Diabetes has nothing to do.with the spine, but rather the pancreas. Medical doctors don't advertise at fairs or malls or gas station parking lots. A chiropractor is the best way to go if your suffering from pain, also having your.GP examine and refer you to a chiropractor is the best way to go. if your doctor tells you yes, go to chiro one, then he must believe in it, but if he doesn't, then I doubt it is legit. Some can't pass up a good deal when they think they are getting one. And one little mess up on the back can have serious consequences. Be careful!

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    1. just to let u know America is one of two industrialized countries that always prescription drugs to be advertised in the media(tv, magazines, billboards). Adjustments can help the body prevent disease and illness in regards to diseases that people have already, there is always a chance that the body can heal itself. And yes I work for chirone and yes my father is an MD who didnt believe in chiro care first because he had no idea what they did but was a patient and informed me that he got more help from chiropractic care then visits to the neurologist, who did alot of useless tests and the OT

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    2. The nervous system FUNCTIONS everything!! So…. if the brain sends the messages to the pancreas via the nervous system that has to travel down the spine, and out through the vertebrae…. Can the pancreas function correctly if the nerves, functioning the pancreas, are being squished by two rock hard boney vertebrae that just so happens to be misaligned and squeezing it off like a bent garden hose? This is why you are a STUDENT!!!!

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  95. I absolutely love Chiro One! I started out by signing up at a Dominick's, and now my whole family goes. I loved that I can bring my kids in and it is an open environment that I can keep an eye on them. Both of my kids were on asthma medications and I was taking migraine medications. Everyone in my family is now medication free and my kids haven't had a sniffle in months. I was so used to my migraines, allergies, insomnia, and back pain and all my medical doctors wanted to do was give me medications. I now have no symptoms! I wish I had discovered chiropractic years ago! And to those people complaining about the cost, think of how much you would pay out of pocket for cancer treatment? Chiropractic is prevention! I didn't shut down when I heard the original price because I listened to the fact that they said this is what the cost IF you were paying full price. They give you the cost based on the value of their services. Also, to the very angry past employee of chiro one, shame on you for bashing your employer!! LOVE Chiro ONE!!!!!!!!!!!

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  96. I am a fairly new patient to Chiro One and while I went through the same sales pitch, they have done an awesome job for me. Yes, it is impersonal; however, there are many people I know who are at the location I visit. I am paying 10% of my expenses and right now do not regret that decision - since I've been in pain for months...pain that a cortisone injection and physical therapy have NOT helped. My posture is much better and I feel a little better...so I'm sticking to them for now.

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  97. We have been a Chiro One family now for 3 months. In that time we have never once been forced to do anything, spoken down to, or mislead in anyway. I've had chiropractic care in the past and this is truly a different type of chiropractic care. They've never laid claims to fixing diabetes or curing cancer. Only that by unpinching nerves that our health would benefit. And it has. I have degeneration in my spine from my neck to my tailbone. My blood pressure was high I was over weight and on large doses of narcotics daily. A pain management doctor was insisting that I needed a neuros stem device put in. When we met our Chiro One doctor I was a huge skeptic. After truly going 3 times a week now for three months I can honestly say this is the single best thing we have ever done for our family. I'm no longer on daily or even weekly pain meds my and my husbands blood pressures are down. I have a good range of motion. We have not needed an ER for pain management control at all. I've canceled the surgery and no longer have a need to see the pain management doctor. The doctor at Chiro One told us we would be the ones doing the work. If we wanted results he would do his part but the rest we had to do.

    Yes initially it felt like a timeshare presentation. Yes it is an open room. Yes they did work with us on the cost. BUT no we were not forced to purchase anything No we were not given a scare speech, no we have not felt they were being a used car salesman. It is an open atmophere/dynamic to the office. But I can take my kids in and they are good to them and their health has improved. Yes they ask for referrals (word of mouth is the best advertisement). But while I was firs apprehensive and blew them off. I am sold with the proof that we are seeing. I fully expected it to fail misserably but I have to say I was wrong and I'm glad we are there.

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  98. I have been a patient at Chiro One in Naperville for years, first with Dr. Jay, now with Dr. Emmy. I have left my feedback on Chiro One's web site before since Dr. Emmy works very closely with every patient. She has helped my mom significantly. By the way, no contract, no payment upfront of whatever all those appointments are. My insurance pays for it less the copay and a small additional amount. My visits were invaluable when I had a fracture and torn and pulled ligaments in my foot and due to the crutches and the awkward way of walking, my lower back and my hips went bananas and hurt lick heck! I know some of the people above are suspicious that anyone who has positive feedback must be an employee... I am not, my boyfriend is not, my 81 year old mom is not. I talk to the other patients at the Naperville office and everyone is quite happy with the care there. Certainly not a scam. I realize I did not use a Google account. My name is Sabine.... Come by the Naperville office one day and ask for me. You will find that I truly am a patient and have never worked in chiropractic offices LOL.

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  99. Oh, and here is the feedback I left on Chiro One Naperville's web site last year: Sabine Miller commented on 27-Sep-2011 04:11 PM
    I have been a patient at Chiro One in Naperville for a few years. Dr. Emmy took over about a year ago and I must say, more than ever, I wear my "My Chiropractor Rocks" t-shirt with great pride. Dr. Emmy is not only caring, she is always interested in what
    may be going on with those various issues I am dealing with and I always receive a top-notch adjustment experience. I get very much reminded of her excellence when she is out and someone replaces her! More recently I had my mom visiting with me from Germany.
    During work-outs I noticed "odd" movements and issues with her posture. I spoke with Dr. Emmy and she suggested bringing her in. Both my mom and I were very surprised about the news related to her conditions. Dr. Emmy stated that this was NOT age related,
    which is not what we expected. However she was spot on. My mom has been coming in for the adjustments, she has been diligent in doing her exercises, and we compliment the adjustments with massages. WHAT A DIFFERENCE!! Her range of motions has improved significantly,
    her pains have lessened, and best of all, my mom's outlook has changed. She does not believe any longer that there is nothing she can do to counter-act this. My mom is 80 years young. Dr. Emmy's staff is very professional and fun at the same time. They are
    all eager to educate, and they are always there to make patients aware of posture during exercises etc. I can highly recommend this office to anyone.

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  100. Don't listen to the negative comments. These people have a poor mans mentality and would rather spend their healthcare dollars on candy and soda!

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    1. Seeing the negative comments outweigh the positive comments 10-1, I would say it's not a coincidence. Chiro One is nothing but a money making scam that has given Chiropractic care and very bad name in the Chicago area. I hope the Feds and all major insurance companies come down hard on these people.

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  101. My name is blank and last year I was " recruited " by one of your phony doctors to come to your place of business because at the time I was suffering from a pretty severe case of sciatica. I was in so much pain I bought into all the great ideas and program your company offered only to get screwed out of basically over $1000 due to your hours. I was told when my wife and I came in by one of your doctors I would be eligible for a FULL refund if I was not satisfied with the treatment only to find out that this was not true and was refunded a very insulting portion back to my credit card which I have not even fully paid back yet.


    I have since received treatment from a legitimate chiropractor who charged me not even half of what your company did and provided very personable and professional service. I have since spoken to others who have received similiar treatment from your company being that I work daily with the public and have been able to share my horror story with many. I have also read online of additional stories of what a scam your company is which is exactly what I experienced first hand.


    The reason why I am writing this to you is after all this circus your company has put me through your company actually had the nerve to call me the other day and ask me " how's everything going " and " you'd love to have me come in again and talk you " why would I do that? So you could soak me for another $1000? I am asking you to remove both my name and my phone number off of any list that you have with your company and the only contact that I would ever want from you again would be if you wished to return the money you stole from me last year by providing unsatisfactory service.

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  102. I went to Chiro One for the $20 evaluation because I was curious to see what it was all about. During the evaluation, Warning bells went off in my head at the number of times I heard "payment options". I refused to give them my insurance information for fear of being billed for something I did not agree to having done. A Doctor took some X-rays and told me to come back for the results. After doing some research on the place, I was prepared to be told my treatment would be three times a week for 12 weeks. Sure enough, that is exactly what I was told. Since I did not give them any insurance information, the cost for services was $13,940!

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  103. Oh ChiroOne...Great BUSINESS MODEL...POOR PATIENTS AND RICH CLINIC..i have been in prcatice for nearly 20 years and had several of my clients transfer to ChiroOne..Subsequently all have returned discusted with the ChirOne. Usually the staff is nice etc..One of my patients said she could not return to me due to she had signed a "contract" with ChiroOne..I explained that she has the legal right to go wherever she wants..when she wants..My imppresion of ChiroOne is they are all about the numbers..ie more visits, more money and upfront...I recently had a conversation with an MD who went to ChiroOne for his back pain and was absdolutly floord that even though he had BCBS with only $20 fixed co-pay that ChiroOne wnated him to pay over $3000 upfront for 12months of care...i said really 12 months of care?? any way I am floored they are still around..slick marketing i guess you can squeez anyone..
    doc

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  104. I live in KY and have been going to ChiroOne for 3 months and absolutely LOVE it. The branch I go to is not clinical. They know everyone by first name and treat everyone as if they have known you for years. Dr. Brent and his crew genuinely care about how you are doing, they don't just pretend. I recently got laid off and couldn't afford to finish my treatment, which I pay for weekly (not up front), so I was going to cancel the rest of my treatment until I found a new job. I was told to continue coming and I could pay when I had the money. That sounds like they are more concerned about my treatment and my health than about the money. I suffer from migraines and chronic back pain. I am not buying into the fact that I will be able to go off my migraine medicine, but my back feel's so much better. I'm sorry that everyone else thanks so negatively of the company, but I like the fact that they take the time to educate you. They have never tried to talk me into anything, if I didn't want the treatment all I had to say was no. But i'm glad that I said YES!

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  105. I once worked there as one of the persons who scammed you. Chiropractic care is a good thing, but Chiro One is a slave cult sweat camp. The smiles you see on the face of the people that harass you about getting your spine checked really covers up the fear that's in their hearts because the fear of not meeting an unrealistic metric system will cause them to be demoted in the weak ass pay and be mentally abused by their regional. Before they know it, they will find themselves working longer hours because they have been forced to believe that THEY are the reason no one in a grocery store, hot ass outside event, funeral home, restaurant where people are eating with their family with no complaints about their health whatsoever want to give them $20.00, I was a tired ass employee caught up in the bad job market who was tricked, just like you, to waste your time.

    Call your insurance company, stay in your network and find out how much you have to pay in advance... it shouldn't cost thousands up front, like Chiro One. The owners are taking advantage of everyone. We have been told to drink the KoolAid… Literally! This is a business cult! The owners drive cars that cost over 100,000.00 while the pay I received left me only able to eat a $1 cheeseburger every other day because I had to travel countless of miles to try to convince people they needed us. That left me broke, car broke w/a lot of repair bills and that kept me chasing Chiro Ones greedy dream that I COULD make over 100,000.00 IF I Just Believe…BullS#@t!!! Believing doesn’t work, but the cult keeps you slaving that way. Read all the complaints on Chiro One, you will see the same kind of complaints. WARNING DON’T WORK FOR THE COMPANY AND CHECK YOUR INSURANCE B4 YOU COMMIT TO THE 20,00. WE WILL BE FORCED TO STALK YOU BECAUSE ALTHOUGH THEY TELL US U R SAVING LIVES…YOU STILL BETTER BRING ME MY MONEY… MEET YOUR METRICS… I ALWAYS GET THE OLD DIRTY BASTARD SONG MIXED UP WITH THEIR CONCEPT. YOU HAVE BEEN WARNED.

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    1. Sorry you had a bad experience as an employee. It's called a job. In the long run you are helping people. I work in admissions for a school. Yeah we talk to people, and yeah they need a degree or education to work, right? Us as clients need help, that's your job is explaining the facts so we can use your company instead of another one, right? It's called business, in the long run we all win. We as consumers and them as doctors. If you only have a dollar a day to eat lunch with, then you need to call me and I can help you get a higher education so that you can drive the 100,000 cars. Stop hating on educated people, it sounds silly.

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  106. Warning to ANYONE who is even considering going to Chiro One. This place is an utter scam. They have these so called "experts" who pose like doctors. You will often see them hanging out in grocery stores, fitness clubs etc. The whole business model works like a pyramid scheme. These people ARE NOT about making people better. They are about making money, period!

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  107. ALL THIS IS FUNNY TO ME, I HAD TO GO TO THE ER IN AN AMBULANCE FOR A 6 MINUTE RIDE THAT COSTED $800, IN THE HOSPITAL FOR 3 DAYS LEFT WITH A $57,983 BILL AND WAS THINKING ALL THIS FOR WHAT? AND HERE PEOPLE COMPLAIN BECAUSE THEY EXPECT A CHIROPRACTOR TO BEND OVER BACKWARDS AND SLAVE FOR THEM AS THEY GET RAPED BY THEIR MEDICAL DOCTORS AND TOLD TO TAKE THIS DRUG THAT WILL MAKE YOUR EYES POP OUT AND LIVER TO FAIL AND YEAH YOUR TESTICLES WILL DEVELOP A TUMOR. THIS SHOWS HOW ALL THE PEOPLE IN THE US IS BRAIN WASHED BY THE MEDICAl SYSTEM THAT IN OVER 100 YEARS HAVE NOT PRODUCED ON CURE FOR ANYTHING, ONLY A BUNCH OF TOXIC TREATMENTS THAT BANKRUPT YOU AND KILL YOU SLOWLY.

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    1. You go to Walmart and pay $0.90 for a Snicker. You go to Target and pay $0.89 for a Snickers. You go to some fancy shmancy store and they want $3.25 for the same Snickers. You get PE'OD because it's all relative. Same with Chiro One because you pay $60 per visit on top of $80 for your insurance company for the same visit and all you get is 2 minutes by the "Doctor" and 5 minutes on some mediocre equipment on your own.

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  108. We will only be paying $300 total out of pocket for all the session. They were more than helpful to make our copay as small as possible. I don't think my experience raised any flags. Hope this helps.

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  109. They just want your money they don't really care for your health,if they care for your they would give you one more visit with them at no cost,but like i told u they just want ur money...

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  110. After reading the complaints we Googled Chiro One in our area to share the review that we found. It is rather comprehensive. Hope this helps.

    Overall Poor to fair
    BEWARE, this place along with all chiro one's is a joke. They always try to get everyone to sign up for the same plan 3 months (36 visits). I went in and sat in the multiple meetings with the same 3 people and all of them were told the same thing, "We need to see you for 3 months 3 days a week." All they care about is getting your money. They will take x-rays of you, then scare you and tell you that your spine is not in the right place and if not treated right away could cause severe damage. They will then start going over paperwork and go into a long discussion explaining that even though you have insurance it will only cover about $1000.00 dollars of the total $30000 dollars that would be billed to your insurance but if you sign up now and and bypass your insurance, it will only come out to $1750.00 and we will give you an additional %10 off if you pay in full now. Come on now, right there and then you should know it's a scam and all their concerned about is money. What real Chiropractor or doctor throws a sales pitch at you???? After realizing that, I decided this wasn't the place for me. Now the fun part, try getting your money back, GOODLUCK!!! I was told they could not give me a refund at the location because their system would not let them. Hmmm, what credit card machine could charge you but not be able to perform a refund? Right there I knew it was going to be a problem. They told me I would have to fill out paperwork explaining why I wanted a refund and had to fax/go through their corporate center. I filled out the paperwork on the spot and had them fax it over. In the mean time I tried calling the corporate center myself for a week and the phone constantly went to voicemail. I left repetitive messages and never received a call back. About a week later I received the paperwork I filled out along with other paperwork from Chiro one stating I would NOT get a refund. I tried contacting corporate again to try again to get a my refund and could not get a hold of anyone, voicemail again and again. They got my money just like a lot of people out there but it's not going to stop me from getting the word out. This is a horrible business and would not recommend it to anyone. If you do a search online about chiro one scams you will be surprised with all the reviews and complaints you will find. I would highly recommend going to a qualified chiropractor not some place throwing sales pitches at you. (PS. Saw a real chiropractor who advised I only needed a few adjustments which I had done and now feel great no more neck problems)

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  111. So went to "Chiro One" chiropractors for a "screening" yesterday because my lower back has been bothering me. Pretty sure the whole purpose of the screening was to inflict other conditions which need treatment. My neck is sore as hell today after the "doctor" pushed on it really really hard. Do not go to these quacks.

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  112. They are still the same 3 years later! I had trouble listening during the "presentation" because they were asking me questions like I was in school. "So what do you think looks better, this spine or this spine?"

    So happy I read this blog! I was almost convinced by their sales pitch, as I'm in my mid-20's and wanted to prevent some shoulder and neck tension from getting worse. First time visiting a chiro and it was close to my home. However , it was not feasible financially when I saw the payment plan and 3 days a week suggested commitment.... Guess they were upset when they knew they would lose a customer. I will look around and even wondered if they were using my real x-ray. I luckily found out that I was not as bad as I thought, as for my spine goes. But whatever marketing is used is not working. I'm sure Chiro 1 is great for those who can afford it and they may be helping. I believe in chiro care, just not at this place, especially for my first appointment!

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  113. I went to Chiro One and they did the following: took an Xray and told me I had reverse curvature of the neck, told me I would need to come back 3 times a week for the next three months, and then said so let's schedule your appointments and how would you like to pay for that? From the posts I have read, this seems like a common practice. I went there for an adjustment, but did not get one just a presentation instead. I felt pressured and uncomfortable. The staff was VERY nice, but to the point where I felt uneasy. I felt guilty saying I could not afford all those treatments, and I did not return.

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  114. I have been using Chiropractic care on and off for most of my life. Nothing beats your normal everyday neighborhood Chiropractor.
    Don't fall for Chiro One's money grabbing tactics. The Chiro One Doctors use special tables that do the adjusting rather than the Doctor's experienced hands making the adjustment. How can a table know where your ailment is located? I never felt like I was getting a proper adjustment at Chiro One.
    I prefer my regular Chiropractor and I like his hands-on manual manipulation so much better than those silly carnival rides at Chiro One.
    If you have an Automobile or Workman's comp issue, Chiro One won't take those type of insurances a regular Chiropractor will.
    Just go to a regular Chiropractor, they will only adjust you on an as needed basis and they won't milk your insurance.

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  115. Chiro One has images of people wearing braces - hoping to make an analogous case between well aligned teeth having lower incidence of gum/teeth disease and well aligned spinal bones having lower incidence of systemic disease.

    Unfortunately while the teeth can be realinged my applying continuous pressure over months or years (note the time time scale of months to years) a spinal adjustment that lasts milliseconds cannot and does not realign bones even momentarily. If the issue is muscle imbalance that is causing the misalignment then your best bet is to seek an orthopedic who will recommend specific exercises to strengthen the weaker muscle group or elongate the inflexible muscle group as the case may be. Even this takes weeks to months of several hours of therapy. Not a half a dozen, millisecond long adjustment before they move on to the next paying customer.

    This is a TOTAL SCAM

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  116. Thank you all so much for your 2 cents - it has saved me much $$$, I'm sure! I went to Chiro One for my first $20 visit, and was put off by the fact that they said, "Oh... your next appointment will be on Monday at 6:30." Never asked me, just told me. That made me uncomfortable. The chiropractor called me on my cell about an hour later and said, "I'm glad I saw your x-rays... I totally see EXACTLY what your problem is, and am looking forward to seeing you Monday." I'm going to go to a PT where I can have my care for the wee fee of $25 a visit. Thanks, all, for your input!

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  117. True, Chiro One is unique in its setting of having an open view concept.
    Since I’ve been suffering from depression and mild social phobia all my life, I must admit making sure that I get to my scheduled appointments has been challenging for me.
    I had just fired my long time therapist, and diagnosed with migraines and high blood pressure, fearing that I would soon lose my stable job, so I decided to give Chiro One a try. I have a hump at the base of my neck, so I wasn’t surprised when my x-rays showed that something was seriously wrong with me.
    I signed the contact, missed an appointment or two every week for the first few weeks. I even tried to cancel the contact. My mental state hates being around strangers, but Dr. Sarah is so warm, patient with me and she genuinely cares. She has pulled me aside for an extra talk and even called me, so I put on my “big girls panties” and tried to embrace the treatment fully.
    It’s not a scam, if you see your x-rays and have issues like mine, it’s just a way that they use to help you help yourself. I’ve been to many of chiropractors before. None has been as thorough as Chiro One has. No one has concentrated on fixing my back to help straighten out my neck. One even told me that the hump resting under the back of my neck would be there forever, and I saw him in his private office for six months, left there because I never felt the benefit, I still had pain in my back. Another one never took x-rays, although his services made me feel better temporary. I saw him for a couple of years in his private office once a month. Another took x-rays once, put cold/hot packs on my lower back then pressed gently on my back for a couple of second then cracked my neck. My regular doctor told me to stop wasting my money with him, twice a week for nearly a year and still in pain. He had a much larger private practice.
    Now back to Chiro One. I’m in my 7th week with them. No more depression, no more psycho-analysis, I feel taller, migraines are gone, I have energy, and the people and clients makes me feel welcome, so no more social phobias….we all are used to each other by now.
    Last thing, my energy level is off the charts for me. I live 3 blocks away from my job. I’ve always drove, after the first few visits at Chiro-One, I didn’t feel so exhausted as I have been for the past decade, so I decided to walk to work. It’s been like heaven, I walk to and from work at least 4 out of 5 days minimum.
    All, I have to say is, if you think Chiro One is a scam then it’s the best type of scam for me and I’m sure a lot of others out there, because I’m feeling great! Dr. Sarah and Megan and the rest of the team in Des Plaines, IL are awesome people.

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  118. I was thinking of going to Chiroone to treat my back pain, but after reading all the comments I'm thinking I'll find a REAL chiropractor. I can't see getting charged for a 2 minute quickie adjustment. That's just crazy. I've seen a chiropractor before and he was great. Why in the world would anyone go there when there are better options. My take, steer clear of this chain store back joint.

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  119. love love love love love love chiro one. no more pain!!!

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  120. Folks, My father was a fire fighter for twenty years. His pain was real. The Medical Doctor goes the drugs r surgery rout. My Dad hurt for 10 years and lack of sleep and other issues saw his health going south. Bottom Line, Chiro practice works. Every one needs to pay bills and over head. Money is not evil. You can work for free if you want. These folks are passionate about what they do. The top three companies see a lot of people and small mom and pops can not afford the products and items needed to do the job. The education of my Chiropractor exceeds my Dads last MD. My Dad is walking and Medication free Due to his Chiropractor. When you see ten times the number of people you are not going to have every one love you. 12% of Americans are mad all the time about everything. All I care about are results. These doctors pay 1 tenth of the malpractice insurance premium for a reason. IT works. ITs a process. MD's kill 500000 people a year. take your shot if you want. not me or my Dad. Best of luck to you. Chiro serves its patience. take it from us. Good luck

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  121. There are some interesting comments on here.

    They are a business. They want/need to turn a profit -- shocking! How unethical! Maybe I have a skewed perception because I work in med/healthcare from the business side (not chiro). Any doctor, dentist, or chiro has to turn a profit -- how else are they going to make a living? If they really wanted to do it for free, they would be giving their services in some third-world country, not working on you, an American patient, with the best health insurance in the world.

    Which brings me to the next point. Billing insurance. How is billing your insurance a scam? The insurance companies mandate the "reasonable and customary charges" which are what my chiro uses. The insurance company sets these. Some of you really need to do your homework as to how our insurance system works. Are some of those charges/costs OUTRAGEOUS -- yes they are! This is part of the reason healthcare costs are through the roof in general -- but don't put the blame squarely on a ChiroOne office.

    ChiroOne is a "chain" but not all the Doc's are the same. My local Doc did NOT pressure me into the full treatment. I had done chiro in the past (I have some neck and lower back injuries from sports, a bad fall, and two car accidents) so I was planning on long-term treatments/visits no matter what his "pitch" was. He actually talked me out of the 36 visits and recommended the 12 (2/week) so that I wouldn't be "locked-in" to more treatment than I needed. He thinks I'll be fine with monthly or bi-monthly visits after a few weeks of more regular visits. Maybe some of the Docs are high pressure and push the full package, but mine did not.

    Like anything else, ChiroOne will be good for some and not for others. I like the flexible hours and staff at my local office. Maybe yours is full of creeps or used car salesmen, but don't stereotype the whole chain.

    Did their "pitch" come off a bit scripted? Yes, but I'm in sales and I honestly expected something about like that since ChiroOne is a chain. Most people working there are young. The economy is still recovering, and it's hard to find a job. In the case of the Docs, it's hard to build-up a client list. You either buy into an established office, start at a corporate "chain", or start with literally nothing, regardless of medicine, dental, opto, or chiro. I know plenty of good Docs that started at chain medical, dental, or eye care offices, so why can't a new chiro get his start at a chain? I find ChiroOne no more "cult-like" than a LensCrafters or Audubon Dental -- they're all corporate offices in the end. I guess I'm just more comfortable with that since I've spent my entire working career in the corporate world. Maybe I should envy some of you that get to work in a more relaxed setting.

    For those on the fence, go for yourself and see what it's like. In the Internet age we think we can read reviews/opinions on everything and not have to take any risks. Guess what? Most times, the sample population for these reviews is skewed one direction or the other. Go and experience it for yourself. Maybe you'll like it, maybe you won't. Is there a bit of a sales pitch? Sure. Does it feel a bit corporate? Yes. Has my neck and back pain (and overall mood) improved since going to ChiroOne? Yes. Do I feel like I'm getting a good value for my dollar spent? Yes. These are all very subjective things, and I would encourage anyone thinking about chiro or ChiroOne to give it a chance before jumping to any conclusions. Good luck and be well!

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  122. I just scheduled my 20 dollar exam and this article was super beneficial, the fact that they are a huge chain will make it a lot easier for me to refuse future care from them if I dont like what they tell me. thank you very much for the inside scoop!

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  123. I too was approached in the grocery store for a free 20.00 Chiro One assessment. I thought the deal was too good to be true, 20.00 for physical exams, x-rays, foot scan etc., as nurse I know that price is not correct, but I decided to go anyway. Once I got to the facility I gave them my paperwork for the free assessment I had received in the grocery store. They didn't even look at it. They gave it back to me and told me it was mine to keep. I was then given additional papers to fill out. First question, "What is your Chief complaint?” Well I don't have one. You came to me remember… in the grocery store? Well next they wanted my insurance information. Why? I thought this was for 20.00 bucks which I already paid you at the grocery store? I told them I did not have my insurance card but I gave them my insurance information. They said they need the actual card for verification. Oh really? I don’t think you do.
    Next, a young man came over to give me the grand tour. I saw a bunch of cheap equipment you can find in any corner gym. He told me he would be doing my assessment. I asked what his credentials were. He stated he was a tech. I asked what exactly does he do? He said "everything." Really? So what does “everything “entail? That he could not articulate, only to say he had been a tech for years and that I was in good hands. During the tour I was taken to a patient care area (no patient confidentiality) where I witnessed the snapping of a person's neck. Right away I decided I did not want this done to me, especially since I have personally taken care of someone who sustained paralysis after such a procedure.
    Next, I witness a child not more than 2 years old walk in front of me in the patient care area. The tech told me the child had just received an adjustment. Oh really? This child is not even old enough to tell you if his back hurts or not. What parent allowed you to adjust their baby' spine? Right away I could tell these people were all about making a quick buck. Apparently they convinced some parent to allow them to tamper with their baby's spine just to charge the insurance. The tech told me they have adjusted the spines of children as young as 6 weeks? I could not believe my ears. I asked why you would do that. He said why not? My answer...I cannot believe you would start adjusting the spine of a totally healthy baby. His answer.. you assume it's healthy. My answer…you assume it’s not! Nowhere have I seen a recommendation for a healthy infant to have a spine adjusted.
    I immediately smelled a rat and told them I did not want to proceed further and my 20.00 assessment was ending.

    People, don't be fooled. Ask questions and ask you primary care physician before you have anyone start maneuvering your neck or spine. Make sure they are qualified and ask around for recommendations if this is something you feel you must have. Under no circumstance should you allow someone to adjust the spine of your newborn.

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  124. I am a Chiropractic Sports Physician. Chiros, just like all healthcare providers, have procedures in place so as to be efficient and provide the care that they believe benefits their clients the most. They also must be aware of the acceptable practices as defined by the profession's governing bodies. If you overtreat and over promise it will eventually catch up to your practice. That's what the IDPR and other regulatory groups watch out for. With that said, you can fire your Dr just as easily as any other professional you hire. If their practice does not fit your desired goals then fire them. From what i have read the Chiro One concept may not "really" fit the accepted evidence based practice guidelines set forth by most chiropractic governing bodies. For instance if your acutely sore lower back or neck pain are not improving in the first 6 - 8 visits then they are unlikely to improve with that type of care over 24- 36 more visits, something needs to change. Notice I said improve not fixed in 6-8 visits. There should be an improving symtom and function profile in 6- 8 visits. Additionally if your conditon has reached maximum improvement then you should be dismissed from care and encouraged to return when needed. The need for wellness care should be the patient's decision alone, no sales pitch necessary, and the patient should accept that their insurance may not pay for wellness care. Research also validates the combined approach of using chiro + exercise as most effective for neck and back pain. Yes, I have seen other conditions like asthma, colds, GI/GU disorders, and ear infections improve with chiro care but I would never hold chiro care as the preferred approach to these problems, maybe "ancillary and complimentary" would be a better way to view Chiro treatment for those conditions.

    So do your homework, go somewhere reputable, with a personal approach. Don't like open adjusting rooms (most PT clinics have open treatment rooms too!) then find a good chiro with a more private treatment setting. Feel like your being over sold a treatment plan then don't do it, get a second opinion. But most of all if you are having a good result with a Chiro, that you admire and appreciate, please tell others so they may benefit as you did. All Chiropractic offices are not alike!.

    All of us as Chiropractic Doctors love our profession and would like to see it continue to grow in acceptance and professionalism.

    In closing my apologies for any spelling or grammatical errors, as I write in fragmented sentences all day. Find the good Chiros and tell others about them!

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  125. Chiro One is a scam! If you care about yourself or family take then to a real chiropractor not anyone with in Chiro One organization. They can to our office and 10 of us signed up and after discussing with CCI workers we alp has the same plan subscribed to us!!! They were only after the money...

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  126. Signed up for 24 sessions of chiropractic adjustments. The out of pocket expense, after insurance, was quoted to be 600. I went to three sessions and then they closed the office overnight. I was charged 522 for just the three sessions. You have unlawfully charged $522 to my card. I have tried by all means to reason with your people on the phone, particularly Maggie Johnson and some rude woman in billing, just to find out that you are not willing to right your wrong because of fear of being accused of insurance fraud. I have just filed a complaint with the Better Business Bureau. My next step is filing a complaint with the Illinois Attorney General. Step number 3 is to contact my insurance and make them aware of your billing practices. And my final step is to visit every single blog, post, message board I can find online and share my experience with your potential customers
    If you are willing to re-fund my $522, before the end of this week, we’ll just leave it at that. If not, I will continue to make sure that you will not find more victims to scam, and that Blue Cross Blue Shield know what you guys are up to.

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  127. Thank you so much for the comments. As of today, I've heard that Chiro-One is now Medulla LLC. Wonder just why did they change their name this past year anyway? Now an LLC at that? The second red flag is the open interview process, which I was invited to at their Oak Brook Campus. I've sold almost anything you can name, from guys who started companies just to sell worthless products to the general public, to men who sold real honest products and services many of you use today. My opinion of the Chiropractic craft is that it has its good and its bad points. In the early 1990's when the new HMO's spilled out into the public, doctors tried to be administrators and had no idea how to run local clinics. This Chiropractic system appears to be one that runs on dollars and the hope that you can convince the public that it is the cure all for every disease known to mankind. There are probably some good Chiropractors out here, where? is the good question to be answered. When they ask for dollars upfront for services they have yet to perform, then you have to wonder, why? What hospital is gonna make you pay for a flu or broken leg upfront, or even an exam? Lastly, beware of any one who diagnoses you with a payment plan, or some doctor (can they call a chiropractor a doctor?) who has all the answers by manipulating your neck. Thank You all again, and I am glad I won't be joining these guys in the future. I'd rather sale used cars,like I did 15 years ago.

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